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Viking Star Review

5.0 / 5.0
1,994 reviews

Viking’s Cursed Cuba Cruise

Review for Cuba Cruise on Viking Star
Hiking In Heels
6-10 Cruises • Age 30s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Feb 2019

After saving our money and paid time off for over three years, my husband and I were excited for our cruise to Cuba with Viking, who had shown us stellar service on their Paris to Normandy river journey in 2015. We were a little hesitant at first, seeing that Viking had changed the itinerary on folks that booked in 2017 from Havana to Cienfuegos, but figured the team had it sorted out.

Unfortunately, from the start we had trouble. Our airport pickup wandered away, leaving six of us who had just red eyed into Miami confused - they left the baggage area once the bags started coming, leaving us wandering until we found them quite far down the hall. Despite our stickers and luggage tags, we had to search for our rep, rather than him finding us (in Paris, our rep was there in uniform and took initiative to round up his charges, not the other way around). When we were dropped off at port, we were literally dropped off - no instructions, no guidance. An elderly woman in our group was jostled and fell to the ground. Finally, one of our fellow passengers found the correct entrance and led us in.

The ship is lovely, if starting to show some wear, and the staff was delightful and polite and not too talkative. The hydrotherapy pools were spacious and stunning, especially for a ship of this size.

Cabin Review

Cabin Deluxe Veranda

Spacious, with an amazing shower. Needed more storage space, though.

Port Reviews


Our $299pp Havana excursion was amazing, the free walking tour of Cienfuegos left a lot to be desired.

2 Helpful Votes
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