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Marella Explorer Review

4.0 / 5.0
Editor Rating
207 reviews
16 Awards

Disappointing!

Review for Marella Explorer to the Western Caribbean
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Chrissie21again
10+ Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Feb 2019
Cabin:
A Latitude ‘restaurant’ meal. What do they do to the chips and peas to

Chose this cruise because we enjoyed our Caribbean cruise on Discovery last year.

Our main grumbles were with the poor quality restaurant food and the shambolic service in the Latitude. The food presentation was poor and the meals didn’t resemble any level of quality that one would expect from a restaurant. Adjacent dirty tables were never cleared until required by other diners. Service was slow, meals taking up to three hours and drinks often arrived after food was served or even finished! The staff seemed inexperienced and lacking in training.

We did complain to the catering manager, Wally. He ensured that on our next meal the service standard improved, but sadly this was not sustained for the rest of our week.

Cabin Review

Cabin Balcony

Clean and comfortable cabin well looked after by Athens and her colleague.

7 Helpful Votes
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