1. Home
  2. Cruise Reviews
  3. Nieuw Amsterdam
I just returned from a week long cruise on the Nieuw Amsterdam. The rooms were rather small compared to what I have experienced on other cruise ships, such as the Konigsdam. The one big issue was that one entire wall had NO electrical outlets by the beds. My roommate has a CPAP machine and there was nowhere to plug it in by the beds. The steward had to bring us an extension cord which was about 20 ft. long and was thick enough to power a farm. This was not very convenient and was a tripping hazard. Apart from the bathroom, the living area had only the one outlet at the desk. This seems like a very major over sight. There was a sauna to use free of charge, but it was very small and not in the spa area. It held maybe 4 people comfortably and I often had to wait for people to leave before there would be enough room. There was not enough clothing hooks and there was only one shower. There are separate men's and women's sauna right off the main hallway on the Lido deck. The HAL website advertised a .750 liter bottle of Bacardi for $43 to be delivered to one's room the day of departure. They also advertised the same bottle with 3 cans of coke for $56. I bought the $43 bottle ahead of time on the website. However, when I got onboard, they were advertising the same bottle with 3 cans of coke for $43. I cancelled my original order and placed the order for the bottle and 3 cans of coke. When I got the bill, they had added a 15% gratuity fee and tax, which brought the price to just under $50. The original charge was just the $43, so I recommend buying BEFORE you get onboard. The food was good. Not excellent, but good. Self-service was limited, which is a good thing. It keeps from having hundreds of people from using their grubby hands to handle the utensils, bringing dirty plates to the buffet and putting food back when they change their minds. It also keeps people from overloading their plates with food they won't eat. Too many cruisers have eyes bigger than their stomachs and waste so much food. We never to wait more than 2-3 minutes to get into the main dining room on level 2. Main dining room service was spotty. A couple of times we had very fast service, other times it took us an hour and a half to eat as the various dishes took a long time to deliver. However, the food was always hot and correctly prepared. Wait staff were always very friendly and accommodating. One of my fellow travelers ordered the 36 ounce steak for an additional charge of $75. The steak, of which I was lucky enough to get a bite, was absolutely delicious and cooked to perfection, but it was a lot of steak for one person. I think that if you love a flavorful steak, that this cut could be shared by 2-4 people.

Mostly positive, but some things to think about

Nieuw Amsterdam Cruise Review by janhamil55103

9 people found this helpful
Trip Details
I just returned from a week long cruise on the Nieuw Amsterdam. The rooms were rather small compared to what I have experienced on other cruise ships, such as the Konigsdam. The one big issue was that one entire wall had NO electrical outlets by the beds. My roommate has a CPAP machine and there was nowhere to plug it in by the beds. The steward had to bring us an extension cord which was about 20 ft. long and was thick enough to power a farm. This was not very convenient and was a tripping hazard. Apart from the bathroom, the living area had only the one outlet at the desk. This seems like a very major over sight.

There was a sauna to use free of charge, but it was very small and not in the spa area. It held maybe 4 people comfortably and I often had to wait for people to leave before there would be enough room. There was not enough clothing hooks and there was only one shower. There are separate men's and women's sauna right off the main hallway on the Lido deck.

The HAL website advertised a .750 liter bottle of Bacardi for $43 to be delivered to one's room the day of departure. They also advertised the same bottle with 3 cans of coke for $56. I bought the $43 bottle ahead of time on the website. However, when I got onboard, they were advertising the same bottle with 3 cans of coke for $43. I cancelled my original order and placed the order for the bottle and 3 cans of coke. When I got the bill, they had added a 15% gratuity fee and tax, which brought the price to just under $50. The original charge was just the $43, so I recommend buying BEFORE you get onboard.

The food was good. Not excellent, but good. Self-service was limited, which is a good thing. It keeps from having hundreds of people from using their grubby hands to handle the utensils, bringing dirty plates to the buffet and putting food back when they change their minds. It also keeps people from overloading their plates with food they won't eat. Too many cruisers have eyes bigger than their stomachs and waste so much food. We never to wait more than 2-3 minutes to get into the main dining room on level 2. Main dining room service was spotty. A couple of times we had very fast service, other times it took us an hour and a half to eat as the various dishes took a long time to deliver. However, the food was always hot and correctly prepared. Wait staff were always very friendly and accommodating. One of my fellow travelers ordered the 36 ounce steak for an additional charge of $75. The steak, of which I was lucky enough to get a bite, was absolutely delicious and cooked to perfection, but it was a lot of steak for one person. I think that if you love a flavorful steak, that this cut could be shared by 2-4 people.
janhamil55103’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Cabin
Fitness & Recreation
Service
Onboard Experience
Free Price Drop Alerts
Get Holland America Nieuw Amsterdam price drops
250,000+ people have entered their email

Port & Shore Excursion Reviews