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This cruise started out badly. We had to stand outside in the wind and heavy rain to check our bags, then were ushered into a cold tent where we had to wait 3 1/2 HOURS to board! Princess did not take any responsibility for their problems and did nothing to compensate us for the terrible experience. Don't think we will use Princess again. We chose this cruise because we wanted the sea days and were looking forward to warm weather in Hawaii and on the way. Unfortunately, there were storms coming and going so we were not able to sit around the pool or use our balcony. There were very few things to do on the sea days in the afternoon. Most of the lectures were at 9 or 10 in the morning and we weren't up that early. It just didn't seem to be up to the quality we expected of Princess. We had the late seating in the Botticelli dining room. The waiter and assistant were very good and the menu varied, but the food was bland even when it was described as spicy. The Horizon buffet was good, but the layout made it crowded and difficult to maneuver. The wait staff there were very attentive. The Magic To Do show and the other shows with the singers and dancers were really wonderful! The Magic To Do was like a Broadway show and probably the best show we have seen on a ship. The other entertainers were good - singers, magicians, comedians, ventriloquists, but about the same as you would find on any cruise ship. We did independent tours in Kauai and Hilo. It was very easy to walk around in Lahaina and Honolulu as we were docked or tendered to the center of town. In Ensenada we were within walking distance of the shops and bars in town.

Disappointing experience on the Emerald Princess

Emerald Princess Cruise Review by clarabeee

4 people found this helpful
Trip Details
  • Sail Date: February 2019
  • Destination: Hawaii
  • Cabin Type: Balcony
This cruise started out badly. We had to stand outside in the wind and heavy rain to check our bags, then were ushered into a cold tent where we had to wait 3 1/2 HOURS to board! Princess did not take any responsibility for their problems and did nothing to compensate us for the terrible experience. Don't think we will use Princess again.

We chose this cruise because we wanted the sea days and were looking forward to warm weather in Hawaii and on the way. Unfortunately, there were storms coming and going so we were not able to sit around the pool or use our balcony.

There were very few things to do on the sea days in the afternoon. Most of the lectures were at 9 or 10 in the morning and we weren't up that early. It just didn't seem to be up to the quality we expected of Princess.

We had the late seating in the Botticelli dining room. The waiter and assistant were very good and the menu varied, but the food was bland even when it was described as spicy. The Horizon buffet was good, but the layout made it crowded and difficult to maneuver. The wait staff there were very attentive.

The Magic To Do show and the other shows with the singers and dancers were really wonderful! The Magic To Do was like a Broadway show and probably the best show we have seen on a ship. The other entertainers were good - singers, magicians, comedians, ventriloquists, but about the same as you would find on any cruise ship.

We did independent tours in Kauai and Hilo. It was very easy to walk around in Lahaina and Honolulu as we were docked or tendered to the center of town. In Ensenada we were within walking distance of the shops and bars in town.
clarabeee’s Full Rating Summary
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Cabin Review

Balcony
Cabin B4 A714
The bed was really comfortable and the huge closet space was a plus. Our balcony was very nice, but given the cool weather for half of the cruise, not really useful. We did wish they had a loveseat in the room instead of just one straight chair. It was kind of tiring sitting on the bed to read and watch television.
Baja Deck Inside Cabins, Balcony Cabins