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MSC Sinfonia Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
705 Reviews

Lower your expectations to avoid being disappointed

MSC Sinfonia Cruise Review by jonaloofu

3 people found this helpful
Trip Details
  • Sail Date: Feb 2019
  • Destination: the Western Mediterranean
  • Cabin Type: Oceanview Stateroom

MSC Sinfonia is one of the oldest ships MSC has on service. Is a small boat when compared to the others the company has. The ocean view cabin is quite small, and even worst than that, not all the cabins, under the same category, are from the same size! I found out this because I booked two equal rooms and one was bigger than the other, so be careful with that. I considered myself ripped off by being on the smaller cabin, even though I bought the 2 at the same time and within the same category. Moreover it was pretty frustrating to be in a 12 day cruise with a TV that only has 1 movie channel in English and with a hand full of movies that are the repeats themselves over and over again.

The cabin bathroom is normal, in Cruise terms, however the biggest downside of it is that MSC chose a shower curtain instead of a door, hence when you take a bath, be prepared to flood the entire bathroom. There is almost no space to move while showering and the curtain starts to stick to your body when bathing, so you pretty much cannot do anything to avoid it. Also, expect liquid soap.

Dining.... Food in general in this Cruise can only be labeled as extremely awful, with lack of imagination and taste. Definitely the worst food I've ever tried on a cruise. Breakfast doesn't change at all, there is no egg station or any station whatsoever, so you are offered the same things every day. The buffet in general has almost no options available, again, there are no stations of anything, so you have to leave with what is offered in the small buffet. The food on the sitting dinner is very similar to the one provided in the buffet, so is almost as aweful as the other one. In summary, lower your expectations on the food, the whole idea of eating delicious on the Mediterranean, will NOT happen on this boat.

Also note that some other ships offer free machine juices, such as (apple, fruit punch, etc), this one doesn't. You have to manage with water only during the day if you don't purchase a drinks package. In addition, the buffet area is so small that is pretty difficult to get a table to eat.

The entertainment activities available on the boat are blah... The shows included. Probably if you're under your 40's, you'll get board easily.

The service overall is decent and I think is almost up to par with the other companies. The English level of some staff members isn't that good.

The ports of calling were interesting, except for Crete. That was the only Port with nothing close by, so you pretty much are forced to stay on the ship or book a tour.

The cruise excursions are like always expensive, and not always that good. Sometimes the excursion desk put on the same bus groups with different languages, so you have to hear everything twice in 2 different languages, which is a downside for me, because things don't go as smooth and things may get lost between translations.

Finally, the ship itself is extremely bizarre. I book the cabins closed to an elevator, but for my surprise and for some odd reason, the elevator that was near didn't stop in our floor! Why? No clue! The floor didn't even had the elevators doors!! In other words, the elevator went to floors (5, 6, 8, 9)!! So in top of receiving a smaller room for the same price, I didn't get to use a closest elevator and no one told me anything (web page) while doing it!

Moreover, from deck 7 is impossible to walk from the front of the ship to the end, because medical center blocks the way.

In general the ship has an odd layout, doesn't have much attractions and is designed for elderly folks mainly. From the ambient to the music and entertainment.

In conclusion, I don't think I will book with MSC again. This has been the worst experience in a cruise I've had so far. Not being able to eat well, fight neck to neck for a seat on the buffet, not having an elevator stop on my deck, not much of entertainment on board and in the TV, have definitely contributed to put this Cruise on the bottom of my list. Would never recommend it!


jonaloofu's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Oceanview Stateroom
Cabin O2 7072

Port & Shore Excursion Reviews

Rome (Civitavecchia)

The entrance is a bit confusing. You cannot walk to the ship, instead the Port authority will provide shuttles to take you to the boat

Marseille

Well kept Port, however you have to walk a lot just to get out of the Port on your own

Genoa

Is kind of dirty Port but you can walk to the aquarium after a 2km walk

Barcelona

The Port has a Blue bus that charges 2 EUR per person that take you right to the Columbus monument

Catania

Hop-on-hop-off buses were just there to pick up passengers, hence it was very convenient

Crete (Heraklion)

Aweful presentation, place and lack of explanation

Crete (Heraklion)

Extremely bad and boring, and nothing interesting to see


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jonaloofu
1 Reviews Written
3 Helpful Votes
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