Marella Explorer Review

Paradise Islands

Review for the Caribbean Cruise on Marella Explorer
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Ju Ban Chi
First Time Cruiser • Age 60s

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Value for Money
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Sail Date: Jan 2019

This was our first cruise. We booked 12 month ago. We always book our holidays via our bank but never having cruised before thought we would take advice from the local agent. We paid extra to book our cabin and took the agents advice of cabin. 8140. To be informed the week before we sailed our cabin was double booked. We were refunded £45 booking fee. We were also told we would be give £50 onto our account when we boarded the boat. We had to up grade to the premium package when getting on the boat. (noticed you can do this on line when you book your holiday on line) It took 4 days and three visits to the reception for the refund to be put on our account!! We had a good flight luggage outside our cabin within 2 hours. The cabin 8104 please note same numbers not necessarily in the same order!! Was very nice. The cabin stewards were excellent no complaints what so ever about the room. It was lovely having a balcony and being early risers waking up and looking out to see. We paid an extra £35 to keep the room we were informed it may not be the same room but would be of a similar standard. This was not the case we got a inside cabin 2 decks higher this works out at £10per hour getting the room at 10 having to vacate at 1.30 waste of money for us.

The ship is immaculate very impressed with hygiene.

Sun beds are reserved by people with towels. in 14 days only got sunbeds twice.

Cabin Review

Cabin Balcony

Very good staff excellent only gave four just a little dated should not be a charge for drinks in mini bar on all-inclusive your not charged in hotels.

10 Helpful Votes
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