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Overview: Cancelled ALL final airport excursions Had an issue receiving water each day Loud and pushy passengers Everyday passengers ON and OFF ship (Cattle run) 7th Floor walking deck (especially on sea days) was also a SMOKING deck? No Washie-Washie Happy-Happy (80% of Ship was SICK) Cabin phone stuck on German Front Desk missed confirmed wake-up call on final morning of cruise Elevator's slow, packed, and random if they stopped on your floor Pool deck microphone was WAY TOO LOUD, and disturbed everyone when they played their games Passengers waited up to 6 HOURS to EMBARK the ship at the start of the cruise Took our passports at start of cruise Docked farthest away...less expensive Evening Ship entertainment was 50/50 Bugged by staff to buy "Drink Packages" Medical Staff...FAIL Constantly bugged by some of the Photographers Breakfast - Juice ONLY AVAILABLE at breakfast...blocked-off lunch and supper Brazil's computer screen map was white and blue...they chose WHITE for the WATER when they could have chose BLUE...just about sums-up their Company Overall Ship - Good Crew - Great (especially the hands-on workers) MSC Company - FAIL - Illogical standing orders, lack of support to staff, and the staff had to always compensate or take verbal arguments Suggestions: 1. I am sure there are more fun games to be played...perhaps using the pool...and a better volume on the pool deck microphone while playing activities 2. MANDATORY - Washie-Washie Happy-Happy 3. Same language guest party at start of cruise - English, French, Portuguese, etc...get to know people who speak your language...the rest you will meet by smiles and hand signals throughout the cruise...lol

MSC Cruise Line is Cheap...and it shows!

MSC Fantasia Cruise Review by Raymond Roy

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Trip Details
Overview:

Cancelled ALL final airport excursions

Had an issue receiving water each day

Loud and pushy passengers

Everyday passengers ON and OFF ship (Cattle run)

7th Floor walking deck (especially on sea days) was also a SMOKING deck?

No Washie-Washie Happy-Happy (80% of Ship was SICK)

Cabin phone stuck on German

Front Desk missed confirmed wake-up call on final morning of cruise

Elevator's slow, packed, and random if they stopped on your floor

Pool deck microphone was WAY TOO LOUD, and disturbed everyone when they played their games

Passengers waited up to 6 HOURS to EMBARK the ship at the start of the cruise

Took our passports at start of cruise

Docked farthest away...less expensive

Evening Ship entertainment was 50/50

Bugged by staff to buy "Drink Packages"

Medical Staff...FAIL

Constantly bugged by some of the Photographers

Breakfast - Juice ONLY AVAILABLE at breakfast...blocked-off lunch and supper

Brazil's computer screen map was white and blue...they chose WHITE for the WATER when they could have chose BLUE...just about sums-up their Company

Overall

Ship - Good

Crew - Great (especially the hands-on workers)

MSC Company - FAIL - Illogical standing orders, lack of support to staff, and the staff had to always compensate or take verbal arguments

Suggestions:

1. I am sure there are more fun games to be played...perhaps using the pool...and a better volume on the pool deck microphone while playing activities

2. MANDATORY - Washie-Washie Happy-Happy

3. Same language guest party at start of cruise - English, French, Portuguese, etc...get to know people who speak your language...the rest you will meet by smiles and hand signals throughout the cruise...lol
Raymond Roy’s Full Rating Summary
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