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food was never served hot... dining hours were awful... ALL dining venues closed at 9:30 for breakfast and 10 pm at night..even the upstairs buffet... wanted a cookie at 10:00 ..everything was put away... upstairs, downtstairs, all over the ship.. i was told to call room service... got up late one morning at went upstairs for breakfast... it was closed... nothing avail until 11:30.... crew were nice but most were new..hadnt been on board long. didnt understand english well.. espcially at the pool grill... ordered a burger that was varied from the menu , they were confused... it was our first viking and will be our last... the river may be better but we usually do river with Uniworld and after this Viking experience i dont think i would try them again... excursions were HORRIBLE. car ride in havana was good thing but 7hr bus ride was the pits... bathrooms didnt work well...

Very disappointing

Viking Star Cruise Review by scwtraveler

10 people found this helpful
Trip Details
  • Sail Date: February 2019
  • Destination: Cuba
food was never served hot... dining hours were awful... ALL dining venues closed at 9:30 for breakfast and 10 pm at night..even the upstairs buffet... wanted a cookie at 10:00 ..everything was put away... upstairs, downtstairs, all over the ship.. i was told to call room service...

got up late one morning at went upstairs for breakfast... it was closed... nothing avail until 11:30....

crew were nice but most were new..hadnt been on board long. didnt understand english well.. espcially at the pool grill... ordered a burger that was varied from the menu , they were confused...

it was our first viking and will be our last... the river may be better but we usually do river with Uniworld and after this Viking experience i dont think i would try them again...

excursions were HORRIBLE. car ride in havana was good thing but 7hr bus ride was the pits... bathrooms didnt work well...
scwtraveler’s Full Rating Summary
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Cabin Review

Cabin
cabins were excellent... as were cabin stewards...only negative was there was no place for bath towel.. had to lay it in the sink and open shower door to get it