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We were on the Sunshine for 29 days to get out of winter! Carnival does some things great and other things are awful...I'll explain in more detail later, but in my opinion, what is wrong is the fault of Corporate policies of not enough staff to handle the job. all of the crew members we had contact with were trying their hardest to do a good job, but it was evident that they were over worked to the point that prevented them from getting things RIGHT. Another passenger said "Carnival is the Wal-Mart of cruising". I would say, it's more like the "dollar store". What's GREAT: 1. The shows--they were fresh and he singers and dancers worked well together as well as being very talented. 2. Sea Day Brunch/ late risers breakfast--we've been saying for years, that ships should have an omelet station open till at least noon. What's GOOD: 1. The food itself has improved over the last few years, or maybe it was just our chef. 2. Serenity area at no cost--unfortunately, it's not big enough to handle everyone who doesn't want pool time around kids splashing. 3. Guy's Burgers (best on ships) and Blue Iguana restaurants--both are good food options. 4. The Havana Bar area--except at busy breakfast times, it's a nice place to relax and have a drink or light snack--the Cuban bites are great especially the coconut pies! 5. Cabin steward service. Once they know how you like things, all is good. But they too are overworked--they are out in the hall ALL DAY and ONLY PLATINUM and DIAMOND guests get their rooms cleaned twice a day. What's AWFUL: SERVICE IN THE MAIN DINING ROOM. We had fixed dinning for dinner, so our dinner was OK (most nights the steak items had to be sent back because they were overdone). Sea Day Brunch service was terrible. We love to have breakfast in the MD, but we only got the RIGHT ORDER once out of at least ten visits to the MDR breakfast. After day two, we complained and the maitre 'd told us to ask for him--the wrong meal was delivered to our table on day #3 right in from of him. There are NO wine stewards/drink people and the waiters are WAY OVER WORKED--no wonder they cant get it right...

The Entertainment was the best part of the cruise--service not so much!

Carnival Sunshine Cruise Review by Rockers2

2 people found this helpful
Trip Details
We were on the Sunshine for 29 days to get out of winter! Carnival does some things great and other things are awful...I'll explain in more detail later, but in my opinion, what is wrong is the fault of Corporate policies of not enough staff to handle the job. all of the crew members we had contact with were trying their hardest to do a good job, but it was evident that they were over worked to the point that prevented them from getting things RIGHT. Another passenger said "Carnival is the Wal-Mart of cruising". I would say, it's more like the "dollar store".

What's GREAT: 1. The shows--they were fresh and he singers and dancers worked well together as well as being very talented. 2. Sea Day Brunch/ late risers breakfast--we've been saying for years, that ships should have an omelet station open till at least noon.

What's GOOD: 1. The food itself has improved over the last few years, or maybe it was just our chef. 2. Serenity area at no cost--unfortunately, it's not big enough to handle everyone who doesn't want pool time around kids splashing. 3. Guy's Burgers (best on ships) and Blue Iguana restaurants--both are good food options. 4. The Havana Bar area--except at busy breakfast times, it's a nice place to relax and have a drink or light snack--the Cuban bites are great especially the coconut pies! 5. Cabin steward service. Once they know how you like things, all is good. But they too are overworked--they are out in the hall ALL DAY and ONLY PLATINUM and DIAMOND guests get their rooms cleaned twice a day.

What's AWFUL: SERVICE IN THE MAIN DINING ROOM. We had fixed dinning for dinner, so our dinner was OK (most nights the steak items had to be sent back because they were overdone). Sea Day Brunch service was terrible. We love to have breakfast in the MD, but we only got the RIGHT ORDER once out of at least ten visits to the MDR breakfast. After day two, we complained and the maitre 'd told us to ask for him--the wrong meal was delivered to our table on day #3 right in from of him. There are NO wine stewards/drink people and the waiters are WAY OVER WORKED--no wonder they cant get it right...
Rockers2’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
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