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Serenade of the Seas Review

4.5 / 5.0
Editor Rating
1679 reviews
12 Awards

Seeing negative changes

Review for Serenade of the Seas to the Eastern Caribbean
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kaviz
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Feb 2019
Cabin: Interior

Have been on the Serenade twice before. I noticed that they seem to be cutting corners.

Seems to be less crew to accommodate passengers. Noticed this in pool area -- no glasses at the self serve drinks near Park Cafe when they were closed. No one cleaned up water around pool (till 10:35 AM )which had accumulated Saturday into Sunday( during the night)-- someone could have had a serious fall !

Several (2 evenings) with no entertainment in the Tropical Theater.

Cabin Review

Interior

Cabin 2V

Since cabin was sold as accessible and I recently suffered a serious injury which affects my walking, I was extremely disappointed to see NO ACCOMMODATIONS making cabin accessible.

I was unable to use my walker as there was no room.

Bathroom did NOT have extra safety grips as I was told it would have.

Why was cabin described as accessible??? It was identical to 9539 which was my cabin one year ago !

The variety of foods in the Windjammer (self service dining) seemed good until they RAN OUT of tuna fish ! Being this is a staple, does not spoil, and is enjoyed by many, I found this difficult to comprehend.

It was nice having the Park Cafe between the two pools so that you didn't have to go elsewhere for lunch or a snack.

20 Helpful Votes

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