Pride of America Review

4.5 / 5.0
2,368 reviews

Don't use Mandara Spa

Review for Hawaii Cruise on Pride of America
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GaryAha
2-5 Cruises • Age 50s

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Additional details

Sail Date: Feb 2019
Cabin: Inside

I saw a targeted ad on my Instagram feed for this cruise at a price that I could not resist with no solo traveler supplement (the bane of the solo travelers' existence) likely because it was three days before sail. I booked it, but not before checking that flights were available from SAN for a reasonable price.

The embarkation process was smooth and easy with easy access from Waikiki. The ship was clean and the layout was easy to memorize. My stateroom was ready when I boarded and I was only travelling with a carry-on bag so I went directly to my room, unpacked, introduced myself to my cabin attendant who was setting up a room in hallway, and then took a walk around the ship to familiarize myself with the offerings before muster. After muster I proceeded to the Aloha Lanai Bar on deck 11 fully aft to enjoy the weather and a beer and watch as we left port.

Here's where the cruise hit a sour note. Mandara Spa had a cruise special for the "Thermal Suite" for $100 so I went ahead and purchased it sight unseen. I visited after snacking(more on the food later) and discovered that it isn't a thermal suite at all. A shower, a steam room (that wasn't functional), a sauna, and a meditation room does not make a thermal suite. There was not a private pool, no jacuzzi, no sunroom. After getting chilled in the steam room and figuring out that it wasn't going to get any warmer, I entered the sauna which was working thankfully. I then did a quick rinse to enter the Meditation Room only to be able to take one step in before quickly backtracking out. The air was so thick with body odor that I could not enter it, despite it being empty. I was the only male in the thermal suite at the time and I was in there for 45 minutes to an hour so I wonder how often they check on the room and clean it? The odor was awful. I told the desk attendant of my concerns when I left. I don't know if they repaired the steam room or cleaned the meditation room because I did not return for the duration of the cruise. I want to feel cleaner and refreshed when I leave such a facility, not the opposite. I blame myself for being ripped off.

Cabin Review

Inside

Cabin IX

The Cabin was great. Very clean and they had already put the two beds together for me without having to ask. The Lav was clean, but the shower was tiny and you had to move slowly or the bruises on your elbows would remind you. My cabin attendant was the greatest part of the cruise, aside from the itinerary.

Port Reviews

Honolulu

Rented a car to see what I wanted.

Hilo

Rented a car to visit Volcanos NP, Black Sand Beach, Green Sand Beach, and Hilo.

Kona (Kailua Bay)

Rented a scooter to get around and see the sites.

Maui

Rented a car to visit Haleakula, Waimea, Lahaina, Kaanapali, and the drive from Kahului to Lahaina.

Kauai

Rented a car to see the island and the sites.

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