Having have cruised with MSC on a number of occasions, our most recent is only our second local cruise, as prefer to travel abroad, with longer itineraries and really enjoy the Repositioning Cruises.
We did not expect the same level of service and attention to details as we would receive on an international cruise, however MSC definitely delivered on this cruise which enhanced the experience.
The food was top class, the staff extremely attentive, impressed with the cleanliness of the vessel. Embarkation was quick and efficient, however we did have Easy on Board.
The above experience is definitely the reason why we keep on sailing with MSC. If MSC is able to keep the experiences at the level are currently doing, they will always have a market here in SA.
We have three upcoming cruises two of which are with MSC and looking forward to our experience on the Fantasia (2019) and Orchestra (2020).
Selecting the correct cabin definitely enhances the experience. Understandably cost is an issue however if one can afford it, rather spend a little extra. The cabin itself was spacious, sufficient wardrobes and the size of the bed and sitting area amazing. We always selected Suites if possible.
It is an island, well maintained by MSC. Not commercial, merely for enjoyment and relaxation.