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This is not a vacation...there's a lot of planning and stress each day to try and force memories. To see all the characters you will spend most of your cruise standing in line. Tickets to see popular characters sell out fast, and even with a ticket you will stand in line for an hour or could even still miss out. You will not get to see/meet all the Marvel characters on Marvel day...it's a huge mess of running around on a crowded boat trying to find the characters or stand in 1-2 hour long lines to try and meet Captain America, Thor, or Captain Marvel. Everything is Marvel thu including random announcements on the speakers but it's heard to hear. If you are handicapped or have dietary restrictions...avoid this ship! Elevators are tiny and slow. We used the narrow stairs the whole time...the stairways are small and covered with kids laying across the floors. The kids pool and water area was broken and closed most of the cruise (including sea day) and their family pool fits like 5 people. Plus, the pool is hard to get into. The tiny pool is unlike anything I've seen and makes no sense. Most of the ship doesn't make sense, poorly laid out and impractical. There's also chairs around the pool, not loungers. The adult pool is normal and twice the size of the family pool but you will see kids walking thru often cause the adult area is in between elevators/stairs and activities...instead of being isolated at the front like on most cruise ships. The soda isn't really "free", only at dinner Service and at the only drink station on the boat located on the top deck in the back. Yes even if you just want a water, you have to go to the top back deck. I literally was dehydrated and starving the whole cruise. Food is horrible...like out of a freezer and microwaved. I had hair in my food, shells on seafood, and food was often raw. The servers definetly need better training. Service each meal was rediculously slow. We waited 10 minutes after seating each meal just to get water and bread. And orders were often wrong. Also, their are very limited food options. If you miss breakfast at 8am in the dinning room, your screwed. There's no food options until 11:30. Dinning rooms are only open for an hour for breakfast and lunch. Room service literally consists of like 3 options: salad, tomato soup and cheese burger. It's not real room service like on any other cruise. Not enough bathrooms. There's one 2 stall bathroom that's hard to get to in between 2 dining rooms, and it flooded during dinner. Seriously, how do you not have bathrooms next to restaurants? Oh and the pool deck had one single stall bathroom inside by the elevators which was hard for kids to get to. The pirate show is not as cool as it was on the Dream. No Jack Sparrow. It's kinda lame actually. The shows put my kids to sleep or we left from boredom. The diner show at Animators Palate and Rapunzales restaurant were amazing...but that's the only entertainment we enjoyed. The characters try to interact but my kids just didn't want to stand in long lines all day, very boring. And the pool and weird hot tubes were impossible to enjoy. The ship is small, overcrowded, filled with unsupervised whiny children running every where and snobby adults fighting to get spots in line or block the view for kids at shows. The deck shows are very hard to see with so many adults pushing to the front and not enough deck space. If your kids not on your shoulders, they won't be able to see anything. The Marvel deck show is cool if your lucky enough to see it. Definetly not nearly worth the price or headaches. My kids also got sick for most the cruise. They have been on 8 cruises and this was the first time ever getting sick. Guest services was not helpful, dining rooms were slow, room service was useless. Not a single person tried to help my sick kids, couldn't even get clean sheets and the beds down for my kids to rest after calling all day for assistance. Needless to say we will stick with Royal Caribbean and Carnival cruises. There's too many restrictions, rules, and procedures...not enough options, flexibility and not relaxing. You can't just go and enjoy. Oh and our excursion was cancelled the day of with little other options or things to do.

Too much work, horrible food

Disney Magic Cruise Review by fsucruise

2 people found this helpful
Trip Details
  • Sail Date: February 2019
  • Destination: Western Caribbean
  • Cabin Type: Standard Inside Stateroom
This is not a vacation...there's a lot of planning and stress each day to try and force memories. To see all the characters you will spend most of your cruise standing in line. Tickets to see popular characters sell out fast, and even with a ticket you will stand in line for an hour or could even still miss out. You will not get to see/meet all the Marvel characters on Marvel day...it's a huge mess of running around on a crowded boat trying to find the characters or stand in 1-2 hour long lines to try and meet Captain America, Thor, or Captain Marvel. Everything is Marvel thu including random announcements on the speakers but it's heard to hear. If you are handicapped or have dietary restrictions...avoid this ship! Elevators are tiny and slow. We used the narrow stairs the whole time...the stairways are small and covered with kids laying across the floors. The kids pool and water area was broken and closed most of the cruise (including sea day) and their family pool fits like 5 people. Plus, the pool is hard to get into. The tiny pool is unlike anything I've seen and makes no sense. Most of the ship doesn't make sense, poorly laid out and impractical. There's also chairs around the pool, not loungers. The adult pool is normal and twice the size of the family pool but you will see kids walking thru often cause the adult area is in between elevators/stairs and activities...instead of being isolated at the front like on most cruise ships. The soda isn't really "free", only at dinner Service and at the only drink station on the boat located on the top deck in the back. Yes even if you just want a water, you have to go to the top back deck. I literally was dehydrated and starving the whole cruise. Food is horrible...like out of a freezer and microwaved. I had hair in my food, shells on seafood, and food was often raw. The servers definetly need better training. Service each meal was rediculously slow. We waited 10 minutes after seating each meal just to get water and bread. And orders were often wrong. Also, their are very limited food options. If you miss breakfast at 8am in the dinning room, your screwed. There's no food options until 11:30. Dinning rooms are only open for an hour for breakfast and lunch. Room service literally consists of like 3 options: salad, tomato soup and cheese burger. It's not real room service like on any other cruise. Not enough bathrooms. There's one 2 stall bathroom that's hard to get to in between 2 dining rooms, and it flooded during dinner. Seriously, how do you not have bathrooms next to restaurants? Oh and the pool deck had one single stall bathroom inside by the elevators which was hard for kids to get to. The pirate show is not as cool as it was on the Dream. No Jack Sparrow. It's kinda lame actually. The shows put my kids to sleep or we left from boredom. The diner show at Animators Palate and Rapunzales restaurant were amazing...but that's the only entertainment we enjoyed. The characters try to interact but my kids just didn't want to stand in long lines all day, very boring. And the pool and weird hot tubes were impossible to enjoy. The ship is small, overcrowded, filled with unsupervised whiny children running every where and snobby adults fighting to get spots in line or block the view for kids at shows. The deck shows are very hard to see with so many adults pushing to the front and not enough deck space. If your kids not on your shoulders, they won't be able to see anything. The Marvel deck show is cool if your lucky enough to see it. Definetly not nearly worth the price or headaches. My kids also got sick for most the cruise. They have been on 8 cruises and this was the first time ever getting sick. Guest services was not helpful, dining rooms were slow, room service was useless. Not a single person tried to help my sick kids, couldn't even get clean sheets and the beds down for my kids to rest after calling all day for assistance. Needless to say we will stick with Royal Caribbean and Carnival cruises. There's too many restrictions, rules, and procedures...not enough options, flexibility and not relaxing. You can't just go and enjoy. Oh and our excursion was cancelled the day of with little other options or things to do.
fsucruise’s Full Rating Summary
Enrichment Activities
Value For Money
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Ages 10 to 12
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Cabin Review

Standard Inside Stateroom
Cabin 11A 7037
The cabin is in the middle of the ship so your only going up or down a couple flights of stairs (the elevators are a nightmare) and since there's hardly any bathrooms, it's easy to run back to. Its an average size.
Deck 7 Inside Cabins, Outside Cabins, Balcony Cabins

Port & Shore Excursion Reviews

  • Castaway Cay
    Good place. Good food. Lots of walking, lots of rules and restrictions, lots of people fighting for beach chairs. We brought our own snorkel gear...still couldn't snorkel and still had an age limit even thu we were going on our own with my kids own gear and snorkeling in the snorkeling section. So that sucked. My kids cried. Also can't wear water shoes to get to the water slides even thu the sand has shells and rocks and your feet will get cut up. Again kids cried when they cut their feet on shells.
    View All 445 Castaway Cay Cruise Port Reviews
    View Cruise Critic's Castaway Cay Cruise Port Review