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Aaah... the penguins.. and more penguins... and even more penguins!! AND the Strait of Magellan, Cape Horn, the Beagle Channel, the Andes mountains that meet the sea, the Falkland Islands - places we’ve dreamed about right there alongside the ship. On board, new friends, delicious food, excellent service. Of particular note - our cabin steward was exceptional, the tango dancers amazed and there was a particularly fine string trio performing daily!! The dining rooms were very nice with impeccable service and a wide menu selection. On a less positive side we were put off by the high school cafeteria nature of the buffet and the constant high volume music in all public spaces except the library and the Spinnaker lounge. In a crowd of people with hearing issues, the constant music elevated the volume of conversation to a high level. You could only escape this in the dining room where the music was lowered, and on the back terrace. Every communication from any member of the staff was hyped and super-enthusiastic = Not at all genuine. The Captain was among the worst offenders. The loud music and communication style were oppressive. Guests wearing hearing aids needed to ask others what was being said on the public announcements. This seems so unnecessary. Slowing the rate of speech and reducing the hype would make the communications genuine and understandable. This communication issue was not true on the other 5 cruises we were on with NCL.

Great Way to See This Part of the World!

Norwegian Sun Cruise Review by E and R

4 people found this helpful
Trip Details
Aaah... the penguins.. and more penguins... and even more penguins!!

AND the Strait of Magellan, Cape Horn, the Beagle Channel, the Andes mountains that meet the sea, the Falkland Islands - places we’ve dreamed about right there alongside the ship.

On board, new friends, delicious food, excellent service. Of particular note - our cabin steward was exceptional, the tango dancers amazed and there was a particularly fine string trio performing daily!! The dining rooms were very nice with impeccable service and a wide menu selection.

On a less positive side we were put off by the high school cafeteria nature of the buffet and the constant high volume music in all public spaces except the library and the Spinnaker lounge. In a crowd of people with hearing issues, the constant music elevated the volume of conversation to a high level. You could only escape this in the dining room where the music was lowered, and on the back terrace.

Every communication from any member of the staff was hyped and super-enthusiastic = Not at all genuine. The Captain was among the worst offenders. The loud music and communication style were oppressive. Guests wearing hearing aids needed to ask others what was being said on the public announcements. This seems so unnecessary. Slowing the rate of speech and reducing the hype would make the communications genuine and understandable. This communication issue was not true on the other 5 cruises we were on with NCL.
E and R’s Full Rating Summary
Enrichment Activities
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Port & Shore Excursion Reviews

  • Puerto Montt
    We chose an independent tour of the Osorno volcanoe, Petrogue Falls, Emerald Pool and Puerta Rosales. Denis Purtrov denis.purtov@gmail.com
    Loved it! Minibus with 13 passengers. Excellent guide - an English teacher. Well organized. Guaranteed to get us back to the ship on time. Flexible schedule - shifted plans when the volcanoe became hidden in clouds.
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  • Punta Arenas
    We chose an independent tour company to take us by airboat to the Magellanic penguin reserve island, Magdalena Island. The company provided a guide that was there to answer questions as we walked the circuit path to the lighthouse and back. It was fantastic!
    The sea was too rough to go on to see the sea lions.
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  • Stanley
    Outstanding private tour!!!! Highly, highly recommend! Estancia Excursions, email Nyree
    Make a lifetime memory by visitng the penguins at Volunteer Point. Over 3000 King penguins, thousands of Gentoos and Magellanics. This is the most offroad, offroad trip ever. 2 hours from Stanley each way: 1/2 hr on paved road, then gravel, then over an hour on a peat bog jouncing from pothole to pothole. The range rovers were up to it and so were we! And through it all our guide kept teaching us everything about the Falkland Islands, and the penguins. The penguins walked where they wanted, sometimes right next to you or across your path. We were 1-2 feet from them most of the time. Lunch packets were provided as was a little tour of Stanley and time enough for a short walk through town. Can’t say enough about how spectacular this was! Space is limited, book early!
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  • Ushuaia
    We combined two private tour opportunities through non-ship vendors to use the time ashore as fully as possible. The private taxi tour (outstanding driver/guide, highly recommend- Marcelo Salvini mars8042000@yahoo.com.ar) took us to Tierra Fuego National Park including several photo stops and shorter hikes. Mr. Salvini planned the itineray based on our wishes and it was a non-stop learning opportunity in addition to the spectacular scenery. Then Mr. Salvini helped us coordinate with a pre-booked catamaran ride to the islands in the bay off Ushuai to see several varieties of birds, sea lions and the light house. Both fit perfectly within the time we had ashore.
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