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Fitness customer service representatives are unfriendly and rude unless you buy their package. They have steam and sunna rooms. But customer needs to pay package in order to use them. This is very basic service; but it is not available for regular customers on this ship. It seems this fitness centre is too much focused upon extra sales as we observed that they only care for those buying their service packages. We told them we’re unhappy and want to put our comments. The lady said GO AHEAD. Here we are. Entertainment shows are great. We enjoyed diving, skating, Tony Tillman, and other concerts. Boarding organizational work is impressive for over 6,000 passengers. Fine dining services are exceptionally great, professional, and friendly. Quality and quantity of food are very good. House keeping staffs are hardworking and friendly. Their service is excellent. We also observed lots of kids enjoying the facilities onboard.

Fitness Centre Terrible

Oasis of the Seas Cruise Review by mmqin

1 person found this helpful
Trip Details
Fitness customer service representatives are unfriendly and rude unless you buy their package. They have steam and sunna rooms. But customer needs to pay package in order to use them. This is very basic service; but it is not available for regular customers on this ship. It seems this fitness centre is too much focused upon extra sales as we observed that they only care for those buying their service packages. We told them we’re unhappy and want to put our comments. The lady said GO AHEAD. Here we are.

Entertainment shows are great. We enjoyed diving, skating, Tony Tillman, and other concerts.

Boarding organizational work is impressive for over 6,000 passengers.

Fine dining services are exceptionally great, professional, and friendly. Quality and quantity of food are very good.

House keeping staffs are hardworking and friendly. Their service is excellent.

We also observed lots of kids enjoying the facilities onboard.
mmqin’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
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