We've cruised about 20 times and had sailed with Oceania twice in the past, including another cruise on Riviera. We absolutely loved it. Oceania had become our favorite cruise line. Not any more. We were among many passengers we spoke with who felt the same way. Always known for outstanding food, that's no longer the case. Perhaps half of the time the food was very good, The rest of the time it was very average, far too frequently bland or over-cooked. The buffet was especially boring but even the speciality restaurants were disappointing. The ship itself was often unpleasant. It was so cold in many of the public areas that we simply couldn't stay in that venue even though we were dressed in warmer clothing. They actually were offering blankets to guests in Red Ginger restaurant. Our Concierge level Veranda cabin was fine. Bed was comfortable. However, the closet doors banged together all night and we had to shove towels between them to keep them quiet. I don't recall the bathroom being so small, nor do I remember that it had a bathtub with shower and a separate walk-in shower. The sink area was tiny. I don't understand why there were two showers in such a small space. Perhaps the walk-in shower was added to accommodate the elderly passengers. The average age on the ship appeared to be in the early 80's. I'm not young, but I felt as though I had been allowed on a ship chartered by a nursing home. Not exaggerating! Most of the crew members were extremely nice and accommodating, especially the cabin stewards. We chose not to participate in many activities, so I cannot rate that part of the cruise. According to our pre-cruise itinerary we were supposed to be in Cuba from 7:00 AM to 6:00 PM. We booked a 3-hr shore excursion scheduled for 8:30. We weren't able to get on the bus until 10:30, thereby losing 2 hours in port. To make matters worse, the ship left at 5:00 instead of 6:00, meaning we lost another hour. We had to be back on the ship at 4:30, which left us with just 3 hours after our excursion to enjoy Havana instead of the 6 hours we had expected. We loved Havana and were sad that we had so little time there. We're unsure whether or not we'll sail with Oceania again. We may, but it won't be on Riviera.

Sadly, Oceania is going downhill.

Riviera Cruise Review by PCoop

11 people found this helpful
Trip Details
  • Sail Date: January 2019
  • Destination: Cuba
We've cruised about 20 times and had sailed with Oceania twice in the past, including another cruise on Riviera. We absolutely loved it. Oceania had become our favorite cruise line. Not any more. We were among many passengers we spoke with who felt the same way.

Always known for outstanding food, that's no longer the case. Perhaps half of the time the food was very good, The rest of the time it was very average, far too frequently bland or over-cooked. The buffet was especially boring but even the speciality restaurants were disappointing.

The ship itself was often unpleasant. It was so cold in many of the public areas that we simply couldn't stay in that venue even though we were dressed in warmer clothing. They actually were offering blankets to guests in Red Ginger restaurant.

Our Concierge level Veranda cabin was fine. Bed was comfortable. However, the closet doors banged together all night and we had to shove towels between them to keep them quiet. I don't recall the bathroom being so small, nor do I remember that it had a bathtub with shower and a separate walk-in shower. The sink area was tiny. I don't understand why there were two showers in such a small space. Perhaps the walk-in shower was added to accommodate the elderly passengers. The average age on the ship appeared to be in the early 80's. I'm not young, but I felt as though I had been allowed on a ship chartered by a nursing home. Not exaggerating!

Most of the crew members were extremely nice and accommodating, especially the cabin stewards. We chose not to participate in many activities, so I cannot rate that part of the cruise.

According to our pre-cruise itinerary we were supposed to be in Cuba from 7:00 AM to 6:00 PM. We booked a 3-hr shore excursion scheduled for 8:30. We weren't able to get on the bus until 10:30, thereby losing 2 hours in port. To make matters worse, the ship left at 5:00 instead of 6:00, meaning we lost another hour. We had to be back on the ship at 4:30, which left us with just 3 hours after our excursion to enjoy Havana instead of the 6 hours we had expected. We loved Havana and were sad that we had so little time there.

We're unsure whether or not we'll sail with Oceania again. We may, but it won't be on Riviera.
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