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Embarkation was horrible, delayed, confusing and no information from cruise line as to what was going on. First week was limited public access and service due to constantly cleaning of ship by staff due to illiness cruise before! Most normal things were changed like buffet where you usually serve your self to long lines waiting because plates, utensils and food had to be served by staff because passengers weren't allowed to handle anything others touched. We lost many days of normal, proper ship services due to staff being used to clean ship but we're not given any compensation. Very little quiet places to sit, play cards, read or chat... everything was geared towards public use of space for games etc. Yet not enough seats. Ships overall layout not very passenger friendly. Most people didn't like the ship itself and wouldn't sail Escape again. Food, service, staff were the best...they just had conditions beyond their control. The ship should have come back a day earlier for through cleaning...not clean during our cruise time! Also, medical is on the 13th deck--who puts medical on a floor with all staterooms so sick people have to use the same elevators as people coming and going to their rooms. Escape is a ship I would not recommend, NCL has many other great ships.

Not enough places for all the people

Norwegian Escape Cruise Review by sunbum43

1 person found this helpful
Trip Details
  • Sail Date: January 2019
  • Destination: Caribbean
  • Cabin Type: Balcony Stateroom
Embarkation was horrible, delayed, confusing and no information from cruise line as to what was going on.

First week was limited public access and service due to constantly cleaning of ship by staff due to illiness cruise before! Most normal things were changed like buffet where you usually serve your self to long lines waiting because plates, utensils and food had to be served by staff because passengers weren't allowed to handle anything others touched. We lost many days of normal, proper ship services due to staff being used to clean ship but we're not given any compensation. Very little quiet places to sit, play cards, read or chat... everything was geared towards public use of space for games etc. Yet not enough seats. Ships overall layout not very passenger friendly. Most people didn't like the ship itself and wouldn't sail Escape again.

Food, service, staff were the best...they just had conditions beyond their control. The ship should have come back a day earlier for through cleaning...not clean during our cruise time! Also, medical is on the 13th deck--who puts medical on a floor with all staterooms so sick people have to use the same elevators as people coming and going to their rooms. Escape is a ship I would not recommend, NCL has many other great ships.
sunbum43’s Full Rating Summary
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Cabin Review

Balcony Stateroom
Cabin BD 13766
Cabin was regular size and ok. Didn't have a chair to sit on only a couch, bed was fine but closet/shelves was sideways next to couch so very hard to use. Bathroom was very comfortable and had room.
Deck 15 Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews