We have cruised with Royal Caribbean in the past, but decided to try Celebrity this time. We were not disappointed. From start to finish, we were delighted with every aspect. From staff, catering, entertainment ports of call and customer service, we finished our experience on a high and can’t wait to book our next one with Celebrity. Having a proper coffee lounge was a huge plus for us which gave us the chance to catch up with fellow travellers in a relaxed atmosphere whilst enjoying proper coffee. Our Cruise Director Steve was just the perfect “host”, making everyone feel speacial at all times. He was visible at all the important times and had such a warm and engaging way with guests. We also thoroughly enjoyed the guest speakers on our trip. Very entertaining and interesting. A real bonus for us.
We are now seriously looking to book our next adventure with Celebrity.
Tired room, but perfectly adequate for our needs. Plenty of space and oodles of wardrobe/hanging space. Our safe didn’t work, so we reported it twice. On the final visit, we were advised that the battery needed changed and it would be dealt with. We are still waiting for it to be fixed! We had to take our money, valuables with us all the time. Not very good.
Quick overview of the city. Stunning. Tour guide, knowledgeable and entertaining.
Fantastic guide, who was entertaining and extremely knowledgeable.
Guide not where he was expected to be. Kept waiting. No signage.
Guide was good, however everyone on the excursion, specifically booked this as there was not meant to be shops. We visited 2 similiar stores and felt pressured into buying.
Great guide. On time, in the correct place, lots of signeage. Clever, witty and charming. Lots of interesting places visited. Started and ended within the time frame.
Waited an hour for the guide. Some guests were text with an alternative meeting place, whilst we were left standing for an hour in searing heat. Filthy bus, miserable guide, who only took us to places where he was looking for a personal commission. At the end of the trip, he asked us to tip the driver, who stood at the door with his hand out for money. Awful.