This was our first and most likely only HA cruise, only choosing this line as we wanted to sail out of San Diego. While we tend to sail Celebrity, we are open to trying new lines. What we found on HA was very friendly staff, a Lido buffet which is mindful of public health having servers give food to protect all our germs (yay) and no pushing of restaurants, beverage packages and photos which was a real treat and some great entertainment. However, we found the friendly staff didn't seem to go that extra mile, a dining room that had very boring meal options so we ended up eating in Tamarind once and Canaletto twice (both delish!, and activities, which to us focused way too much on learning computer skills and the Mexican culture and little of anything else. Speaking of food, all the breads were delicious but the desserts (other than gala night lemon meringue cheesecake) were not and would have been nice to have a build your own sandwich bar rather than taking pre packaged, overly buttered or too much mayo sandwiches. Not a big thing but struck us as a bit odd. They did go out of their way to assist my husband with GF options for each dinner and at lunch and breakfast. But all the ships are doing that now. Regarding the Eurodam itself. We found it a bit dated and dark and we missed having a grand centre area where people can hang out as in other ships we have been on. Seemed like very choppy hallways including a strange venue for a most entertaining Lincoln Centre classical group which were a treat.
We did book a Retreat Cabana for the week which great except as mentioned earlier, the staff were nice but did not go that extra mile. You would think after 3 days of asking for ice, the cabana person would have figured out we like ICE!! Seems like two nice staff with little initiative and sometimes impossible to even find considering many of the cabanas had not been rented. A decent overall ship but not for us.