• Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Viking Sky Review

5.0 / 5.0
1,157 reviews

Huge Disappointment

Review for the Baltic Sea Cruise on Viking Sky
User Avatar
10+ Cruises • Age 70s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jan 2019

Chose for Northern Lights/Arctic Circle Itinerary. Ship was beautiful and was very impressed at first. We selected a Deluxe Balcony Stateroom and it was quite small. There was not enough hanging space. Fortunately we knew enough to bring magnetic hooks or it would have been a worse mess. The food was average and the service was average at best. Some people were great, like our room steward. The reason we didn't rate guest services and the shore excursion staff well was the following: they played the blame game. They had many, many excursion difficulties to the point of having to fully refund, or partially refund, the money back to passengers. Never once did anyone say "I'm sorry". No, they blamed the tour operators or used the excuse "this is the first time we have been to this port" or (best one!) "it wasn't listed online". Bear in mind that the tour operators complained of how difficult it was to even REACH the Viking Sky staff, much less, that Viking did not listen to the tour operators when they made suggestions and believe me, they should have listened. It was a bucket list trip for me and I refused to let anything ruin it, but the disorganized, poorly planned, not properly vetted, pricey excursions were very disappointing. And the attitude of the Viking staff really added insult to injury. I spoke to many people who were long time cruisers but first time Viking Ocean cruisers and the consensus was the same...one and done. Back to Regent. Back to Azamara. Back to Celebrity...you get the drift. I wanted to love it...I love Viking River Cruises. But it was just too disappointing. The ship was gorgeous, the itinerary was amazing, and I did see the Northern Lights. But the rest was not great, except for embarkation, which was the best I've experienced out of 25 ocean cruises.

Response from VikingS, Community Team

We appreciate the opportunity to respond to your review, kmick1922, though we regret to learn your time aboard Viking Sky did not meet the expectations set by your previous Viking river...

Cabin Review

Cabin Deluxe Balcony

small, cramped, not enough hanging space. Bathroom was great, with heated floors.

Port Reviews


Delightful city. So glad we stayed overnight.

4 Helpful Votes
previous reviewnext review

Find a Viking Sky Cruise from $2,799

Any Month
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.
About UsCruise DestinationsFirst Time CruisersFind A Cruise

International Sites

© 1995—2023, The Independent Traveler, Inc.

  • Privacy and Cookies Statement

  • Terms of Use

  • Site Map