Unfortunately, HAL has gone downhill in our opinion. We haven't cruised with them for a few years due to dates and prices, so were expecting similar experiences that we had before. The ship itself is kept extremely clean and the staff are wonderful. The main issues were the food, entertainment and the Loft (lack of). Firstly, the food in the main dining room for the first few days of the cruises was very uninspiring. It was hard to find something to eat. The food did improve. Cannot fault the wait, wine and front of restaurant staff, they were very friendly and always smiling. The entertainment was very poor, the entertainment that did come on to the ship were very good (in particular Patrick McMahon) but there wasn't enough. In one week they had two guest artists that played individually and then together one night. Also, on two nights they should movies. We don't get the chance to see live entertainment much because of children so in the past the cruise night time entertainment was something to look forward to. There is BB Kings that play 3 times a night. They are good but unfortunately both singers got sick at the end of the cruise so they weren't able to sing and the head office wouldn't let anyone else stand in for them.

Nice cruise, not brilliant, a little bit disappointing.

Noordam Cruise Review by balmain4ver

6 people found this helpful
Trip Details
Unfortunately, HAL has gone downhill in our opinion.

We haven't cruised with them for a few years due to dates and prices, so were expecting similar experiences that we had before.

The ship itself is kept extremely clean and the staff are wonderful.

The main issues were the food, entertainment and the Loft (lack of).

Firstly, the food in the main dining room for the first few days of the cruises was very uninspiring. It was hard to find something to eat. The food did improve. Cannot fault the wait, wine and front of restaurant staff, they were very friendly and always smiling.

The entertainment was very poor, the entertainment that did come on to the ship were very good (in particular Patrick McMahon) but there wasn't enough. In one week they had two guest artists that played individually and then together one night. Also, on two nights they should movies. We don't get the chance to see live entertainment much because of children so in the past the cruise night time entertainment was something to look forward to.

There is BB Kings that play 3 times a night. They are good but unfortunately both singers got sick at the end of the cruise so they weren't able to sing and the head office wouldn't let anyone else stand in for them.
balmain4ver’s Full Rating Summary
Enrichment Activities
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Embarkation
Dining
Public Rooms
Entertainment
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Ages 13 to 15
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Cabin Review

Signature Superior Verandah Suite
Cabin SS 8086
The cabin was excellent. It was under the Lido deck but we didn't hear any noise because our cabin was underneath the carpeted area.

The balcony was fantastic, room for all of us. Four chairs and a two tables.

Our cabin attendants looked after us and our cabin very well.
Upper Verandah Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews