Bottom line up front: This ship is falling apart at the seams, everything stinks (staterooms, bathrooms, common areas, decks and interior spaces). Everything is designed to frustrate you to the point of spending more in convenience upgrades. The food is marginal (hit and miss), entertainment was pathetically bad.
Pier check-in at Baltimore was bizarre; like it was the first time a cruise ship had ever docked to pickup passengers(!?). Staff were confused, lines were created and collapsed at random, people were visibly upset throughout the process.
Unbelievable waste of money. Upselling everything, everywhere, all the time. Bait and switch tactics; everything is made to be inconvenient to pressure you into spending more money (don’t like the crappy food, pay for better; don’t like the lack of seating in the buffet, pay for better; don’t like having to go to the 9th deck for crappy ice-cream, here’s Ben & Jerrys in the best location for $3 a scoop!)