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We decided to try an MSC cruise because of the itinerary and the price. We read more negative, than positive, reviews and were a little hesitant, but booked the Divina and we are very glad that we did! It was a great cruise! We disembarked RC Allure of the Seas on January 20th and went to Terminal G to board the MSC Divina. We had to take a taxi from Terminal A to G as it would be impossible to walk as it was rainy and the area was under construction. The embarkation process started at 11:00 AM and we were at the buffet, having lunch, at 12:00. Our room was ready at 1:30 and we had our luggage by 2:00 pm. The muster drill was at 4:30, even though, departure time wasn't until 7:00 PM. Our meeting point was at the Piazza del Doge and it was chaotic. You couldn't hear because of the noise and I would have to say that it really was a waste of time. I'm so glad there wasn't a disaster at sea because the muster drill was a mess! Room: 8150 Fantastica Ocean View - The room was of good size and it seemed wider than the room we had on the Allure. The bed was comfortable. I liked that there were a lot of drawers and shelves for storage. It is definitely in need of a refresh - carpet was old and stained. It was kept clean by our steward, Ronald, who did a fantastic job of taking care of us and our room. This room was located right at the hallway from the elevator/stairs and it was in a great location to the public areas on decks 7 & 6. We took the stairs most of the time. It was fairly quiet considering the location by the elevator/stairs. Entertainment: We thought that the shows were great. The singers and dancers were professionals and much better than other lines we have been on. The musicians in the lounges were excellent and there was never a lack of music. Food: We had read so many negative reviews about the food that we didn't know what to expect. For the most part the food in the dining room was hot and good. But there were times when it was inedible. I ordered the pappardelle with sea scallops and it was awful - very salty, the pasta stuck together like paste and there were only 4 tiny bay scallops. I found that the seafood was very disappointing and I expected better pasta dishes from an Italian cruise line. There was a good selection in both the dining room and the buffet. We could always find something to eat that was to our liking. We had pizza at the buffet and it was very good, but the pizza that you pay extra for in the La Cantina di Bacco was excellent! For $10 you can get a medium size pizza with ingredients of your choice and it is made right there. A must try! We didn't eat at other specialty restaurants as we didn't like the choices. This is where Divina is lacking - it needs more restaurants. We did eat at the Sports Bar and the wings and fish and chips (no additional charge) were very good. Staff: We had read that the staff is unfriendly and this was just NOT true. Everyone we came across was friendly and greeted us. If you treat people with respect they will do the same to you. The ship is beautiful - very shiny with black, white, silver and of course, the Swarovski crystal stairs! We thought there was too many mirrors everywhere and what looks like a corridor is actually a mirror causing a little confusion for us. Some of the hallways in the public areas are narrow and can get congested. It took several days to find our way around as there are decks that you can't walk from aft to forward. The walking/jogging path on deck 15 is usually blocked with loungers so you couldn't walk/jog through. The ship didn't feel crowded because most of the passengers were at the pool decks during Sea Days. Pools: We didn't use the pools because you couldn't find a lounger after 9:00 AM as they were all saved with orange towels. MSC doesn't enforce a "no saving loungers" policy. Drink Package: We upgraded from Drinks On Us to the old All-inclusive Classic Package before the cut off in November. We had no problems with this - our card was coded with 534 and we got everything that was included - even gelato. And, the gelato is delicious! We are Classico Chianti drinkers and were glad that one of those was included in our package. All in all, we really enjoyed this cruise! I think Americans were the minority, but we didn't mind as we enjoyed the diversity and we met some very interesting people from all over the world. We didn't have a problem with language as we all spoke the some language - "Cruising MSC." I think that MSC is stepping up their game to attract the U.S. passengers. From the reviews we read it appears that the staff are now friendlier and dinners aren't as long as they are in Europe. In fact, we seemed rushed in the MDR. Dinners only took about 1-1/2 hours for a table of 6. The entertainment, activities, staff and rooms are great - MSC just needs to improve on the food. We will definitely cruise MSC again.

First Time On MSC and Loved It!

MSC Divina Cruise Review by cabogal

1 person found this helpful
Trip Details
  • Sail Date: January 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Oceanview Stateroom – Fantastica
We decided to try an MSC cruise because of the itinerary and the price. We read more negative, than positive, reviews and were a little hesitant, but booked the Divina and we are very glad that we did! It was a great cruise!

We disembarked RC Allure of the Seas on January 20th and went to Terminal G to board the MSC Divina. We had to take a taxi from Terminal A to G as it would be impossible to walk as it was rainy and the area was under construction. The embarkation process started at 11:00 AM and we were at the buffet, having lunch, at 12:00. Our room was ready at 1:30 and we had our luggage by 2:00 pm. The muster drill was at 4:30, even though, departure time wasn't until 7:00 PM. Our meeting point was at the Piazza del Doge and it was chaotic. You couldn't hear because of the noise and I would have to say that it really was a waste of time. I'm so glad there wasn't a disaster at sea because the muster drill was a mess!

Room: 8150 Fantastica Ocean View - The room was of good size and it seemed wider than the room we had on the Allure. The bed was comfortable. I liked that there were a lot of drawers and shelves for storage. It is definitely in need of a refresh - carpet was old and stained. It was kept clean by our steward, Ronald, who did a fantastic job of taking care of us and our room. This room was located right at the hallway from the elevator/stairs and it was in a great location to the public areas on decks 7 & 6. We took the stairs most of the time. It was fairly quiet considering the location by the elevator/stairs.

Entertainment: We thought that the shows were great. The singers and dancers were professionals and much better than other lines we have been on. The musicians in the lounges were excellent and there was never a lack of music.

Food: We had read so many negative reviews about the food that we didn't know what to expect. For the most part the food in the dining room was hot and good. But there were times when it was inedible. I ordered the pappardelle with sea scallops and it was awful - very salty, the pasta stuck together like paste and there were only 4 tiny bay scallops. I found that the seafood was very disappointing and I expected better pasta dishes from an Italian cruise line. There was a good selection in both the dining room and the buffet. We could always find something to eat that was to our liking. We had pizza at the buffet and it was very good, but the pizza that you pay extra for in the La Cantina di Bacco was excellent! For $10 you can get a medium size pizza with ingredients of your choice and it is made right there. A must try! We didn't eat at other specialty restaurants as we didn't like the choices. This is where Divina is lacking - it needs more restaurants. We did eat at the Sports Bar and the wings and fish and chips (no additional charge) were very good.

Staff: We had read that the staff is unfriendly and this was just NOT true. Everyone we came across was friendly and greeted us. If you treat people with respect they will do the same to you.

The ship is beautiful - very shiny with black, white, silver and of course, the Swarovski crystal stairs! We thought there was too many mirrors everywhere and what looks like a corridor is actually a mirror causing a little confusion for us. Some of the hallways in the public areas are narrow and can get congested. It took several days to find our way around as there are decks that you can't walk from aft to forward. The walking/jogging path on deck 15 is usually blocked with loungers so you couldn't walk/jog through. The ship didn't feel crowded because most of the passengers were at the pool decks during Sea Days.

Pools: We didn't use the pools because you couldn't find a lounger after 9:00 AM as they were all saved with orange towels. MSC doesn't enforce a "no saving loungers" policy.

Drink Package: We upgraded from Drinks On Us to the old All-inclusive Classic Package before the cut off in November. We had no problems with this - our card was coded with 534 and we got everything that was included - even gelato. And, the gelato is delicious! We are Classico Chianti drinkers and were glad that one of those was included in our package.

All in all, we really enjoyed this cruise! I think Americans were the minority, but we didn't mind as we enjoyed the diversity and we met some very interesting people from all over the world. We didn't have a problem with language as we all spoke the some language - "Cruising MSC." I think that MSC is stepping up their game to attract the U.S. passengers. From the reviews we read it appears that the staff are now friendlier and dinners aren't as long as they are in Europe. In fact, we seemed rushed in the MDR. Dinners only took about 1-1/2 hours for a table of 6. The entertainment, activities, staff and rooms are great - MSC just needs to improve on the food. We will definitely cruise MSC again.
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Cabin Review

Oceanview Stateroom – Fantastica
Cabin O2 8150
Good location for elevator/stairs. Comfortable bed. Lots of shelves and drawers.
Artemide Deck Inside Cabins, Outside Cabins, Balcony Cabins

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