After a first and very successful cruise on Ventura in 2017, my husband and i were immensely looking forward to our 2nd cruise on Britannia in October 2018.

We read the reviews; just as we had for Ventura; but dismissed them as there had been bad reviews of Ventura too, but we'd not had a single issue (apart from a minor dislike of the buffet restaurant which we found cramped).

Unfortunately; in hindsight the bad reviews of Britannia are accurate. It was a disappointing cruise from the start. I will say that our cabin was perfectly fine, and the steward service excellent, our steward was a delight and the highlight of our cruise. However service elsewhere on ship was somewhat surly from time to time and lacked the friendliness and attention to detail we experienced on Ventura. Read more