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Main reason for choosing this cruise was the itinerary and length of cruise. First the good points. A great airy and spacious ship,never felt crowded,all crew were excellent,the cruise director Jenna and her assistant very good !!.Food very good,buffet excellent (despited two/three days of G.I onboard meant highlighted hand washing and non serving yourself !) free internet good and speedy,spar (altho closed during GI) was excellent.Cabin altho smaller than expected was kept spotless by excellent steward and helper.24 hr cabin service very good and used !!! Not so good. Welcome at airport by cruise staff was poor and not well organised,they did'nt seem to know what to do and we were kept waiting for over 30 mins,When finally got to the ship no welcoming drink (after 24 hrs travelling ) and no direction where your cabin was,on other cruises i've been on both were provided (hope Viking read this !!) Service at speciality restaurant manfredis,was dire and we walked out,waited 40 mins for appetiser which never came,when I asked why the wait ? server laughed at me !! on walking out the manager was spoken to by me and he offered no reason other than bluster,contacted me the following night to explain they were having problems with the kitchen,pity he did'nt say that in the first place,felt like a poor excuse !! never went near the place,very disappointing,spoiled an evening,DIRE !! Included tours were all the same 2/3 hr run round mostly the same islands on poor transport,on very poor roads. Did three optional tours ,two whale watching which were very good as we saw whales !!,third one on St Kitts railway a complete waste of money and time,saw three bridges !!! and lots of grass,and some chap shouting at us for 2 hrs . For what I consider a expensive cruise I did'nt think I had value for money and will hesitate to use VIKING AGAIN.

Caribbean Islands

Viking Sea Cruise Review by jono mono

7 people found this helpful
Trip Details
  • Sail Date: January 2019
  • Destination: Caribbean
Main reason for choosing this cruise was the itinerary and length of cruise.

First the good points.

A great airy and spacious ship,never felt crowded,all crew were excellent,the cruise director Jenna and her assistant very good !!.Food very good,buffet excellent (despited two/three days of G.I onboard meant highlighted hand washing and non serving yourself !) free internet good and speedy,spar (altho closed during GI) was excellent.Cabin altho smaller than expected was kept spotless by excellent steward and helper.24 hr cabin service very good and used !!!

Not so good.

Welcome at airport by cruise staff was poor and not well organised,they did'nt seem to know what to do and we were kept waiting for over 30 mins,When finally got to the ship no welcoming drink (after 24 hrs travelling ) and no direction where your cabin was,on other cruises i've been on both were provided (hope Viking read this !!)

Service at speciality restaurant manfredis,was dire and we walked out,waited 40 mins for appetiser which never came,when I asked why the wait ? server laughed at me !! on walking out the manager was spoken to by me and he offered no reason other than bluster,contacted me the following night to explain they were having problems with the kitchen,pity he did'nt say that in the first place,felt like a poor excuse !! never went near the place,very disappointing,spoiled an evening,DIRE !!

Included tours were all the same 2/3 hr run round mostly the same islands on poor transport,on very poor roads.

Did three optional tours ,two whale watching which were very good as we saw whales !!,third one on St Kitts railway a complete waste of money and time,saw three bridges !!! and lots of grass,and some chap shouting at us for 2 hrs .

For what I consider a expensive cruise I did'nt think I had value for money and will hesitate to use VIKING AGAIN.
jono mono’s Full Rating Summary
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Cabin Review

Cabin 4032
Smaller than expected,bathroom also smaller than expected but all adequate and very well serviced by excellent house keeping staff.