Oasis of the Seas Review

4.5 / 5.0
3,765 reviews

Sometimes More is Not Better - It's Chaotic

Review for the Eastern Caribbean Cruise on Oasis of the Seas
User Avatar
fcombs
First Time Cruiser • Age 20s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Mar 2010

I am 61, and my husband is 55. We are frequent cruisers. We know what we like - we like good service, good food served in a beautiful atmosphere, and nice amenities. Ambience and service are key to us.

Embarkation - simple and efficient. But this ship is gigantic, and I do believe that once things get this large and confusing that staff should be placed on each floor to help passengers to their staterooms. We spent an inordinate amount of time looking for ours.

As for the Oasis of the Seas, I think you can go just so far before you've gone too far, and this size ship may be a stretch for what the crew can handle. We were onboard during Spring Break - I didn't want to go at that time for that reason, but my husband wanted it to include our anniversary which fell on March 18. The ship was filled to capacity which I was told was 6,100 people. Royal Caribbean had promoted making reservations on RCCL's website prior to the cruise for all the shows - for everything. It was a nightmare. I made a reservation at their best specialty restaurant for our anniversary and my husband was told that we didn't have a reservation. I made a hair appointment for the first formal night because quite frankly, the size of the room was limiting. I have fibromyalgia, and I have a seat in my shower at home, so that tiny little cubbyhole didn't inspire me to do my hair in the room. I made the appointment on the phone on the ship on the day we checked in. Anyway, when I went up to get my hair done, the guy at the reception desk looked at me with a smug grin and said, "You're not on Deck 3 - that's not possible." And I said, "I guess I know where my room is - I'm on Deck 3 - it's on my card." I showed him my card. He then looked at his computer, gave me a very SATISFIED smile and said, "You don't have an appointment." So, there I am just before dinner on formal night, sitting in the reception area of the spa after being treated very poorly by this person in the salon. I couldn't take anymore - I just started to cry and cry and cry. (I know - crying seems dramatic, but there had been a lot of other problems prior to this one, and, frankly, I was overwrought.) There was a gentleman sitting across from me who said, "Are you ok - is there anything I can do?" And yes there are a few gentlemen left in this world. I said, "Do you work here?" And he said, "No, but I'll help if I can." He managed to get the spa manager out there. I told her what had happened, and she was absolutely furious. She got someone to wash my hair and blow it dry, but it truly looked worse than when I walked in - I don't think the girl who did it was a hair stylist. I was not charged, and the girl refused a tip. The manager said, "She did the best she could." That remark coupled with everything else sort of told me she wasn't a stylist.

Cabin Review

Tiny room, tiny closet, tiny bathroom, poor air quality in room.

previous reviewnext review

Find an Oasis of the Seas Cruise from $269

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.