My husband and I are from the USA, and boarded the Preziosa in Guadelope. Our taxi dropped us off outside the main gate with all our luggage about 12:15pm, and the guard would not let anyone with luggage (new passengers) enter until 2:15pm, even though on many of our cruise documents it said board at 1pm!! It was very hot, with no water or restrooms.
This was the worst part of the trip. The rest made up for this slight inconvenience. We were then finally escorted to the Yacht Club check in, where we were greeted by a friendly staff with cold towels and prosecco. The Yacht Club is definitely worth the splurge. The service, location, rooms and food are all excellent.
The majority of the guests do not speak English, luckily most of the staff does. The staff was very accommodating to this, for the international guests. All of the announcements, shows and information was broadcast in at least 4 languages. During the shows it became very tiresome. The shows ranged from very good (My Life in Music and the Mask), to what is this (Woodstock) and horrible (the crew talent show, and Ghostbusters).
The Yacht Club areas are beautiful and service always was excellent. We had a very attentive butler, Oliver, who would escort us off the ship to get a taxi, even when not booking though a ship sponsored excursion. We had breakfast most mornings in the 18th floor One Deck, where there was a small buffet and also eggs made to order or omelettes. For lunch we were on shore. For dinners we ate at the Yacht Club restaurant on deck 15 aft, a very long walk from the front of the ship. The maitre d' Pepe was fantastic, and ran the room. We never had any wait for anything, and he would notice immediately if something was not to our linking and correct it.
The casino is very small compared to the Seaside or the newer NCL ships, but casino staff friendly. There were no blackjack tables or craps, and only penny machines, and the on board currency is Euros.
The main public areas were always very clean, and not much of a wait at any bar for a drink. In the evenings, there a several different bars providing live entertainment with lots of variety and drinks for everyone. There is a bar that makes smokey drinks and molecular cocktails that was a show on its own!
For excursions, we booked two with the ship, the St Lucia Catamaran to the Pintons, and in Martinique Rum distillery with lunch at La Bambou. Both were excellent and a lot of fun.
We will go on MSC again, but would probably choose one of the newer ships, as we enjoyed the technology upgrades on the Seaside, like the wristbands, app, and location of Yacht Club restaurant.
Large room in great location. Close to elevator and very quiet. Long balcony with 2 chairs and small table. Bathroom had one sink and bathtub with shower, and was stocked with amenities daily. Large walk in closet with robes and slippers. Minibar is included and replenished daily as is bottled water, but there is no coffee maker in room. Room service is included, but we opted for the quick walk upstairs for the delicious coffee at the 18th floor.