Excellent ports of call, terrible customer service in many aspects. Some awsome people some Horribke things. Our room steward was super sweet though we only had cleaning once a day.
Bought the ultimate WIFI package with horrible service due to need to do job searches and staying in touch with family! It took literally 3 days for one fb post to load on the ship. It did not matter if I was online at 3 am or 5 pm the WiFi was hideous. The 5.00 hub chat was broken!! I complained about my WiFi mid week my money was refunded and they neglected to tell me they were shutting it off!! In st. Kitts our exercusion was canceled with no notice, Also wheel chair assistance was horrible returning to the port I couldn’t even get my moms name on the list we ended up walking her out!!! We were told to put my moms name on the list with the guy that had the clipboard he stated one sec and was calling a few people to be taken out. I came back up to him and he was writing down people’s names that were coming in the door after we had!!! By then we had, had it. My mom has had a knee replacement in one knee and needs her other knee replaced. She can’t walk stairs or long distances. She had decided she was going to attempt to walk from boat to cruise terminal by then we were so mad. So debarkation was awful!! When we got in cruise terminal it was nice to gather luggage and not have to fill out a customs form and easy to get a porter. I followed close behind him and he was nice enough to wait for my mom to catch up
Behind us to go through customs. When we got out he was kind enough for me to follow him and took is straight to the carnival bus to go to the airport. Over all we will never sail on the conquest again this was our second journey on it, and we will NEVER go out of ft Lauderdale’s port. We have used Orlando, New Orleans, and been out of California overall ft Lauderdale carnival port is horrible.
The couch was torn up very uncomfortable and the carpet lining the cabinets was coming off
We did our own thing at margaritaville
We did our own thing even paid for cab to old San jaun is I could get antibiotics for my infected tooth