1. Home
  2. Cruise Reviews
  3. Norwegian Pearl
Love NCL as a general rule. Did not want to go on large ship. Had sailed on Pearl previously .this cruise was not what we had hoped. Quality of food has significantly declined from previous cruises. Specialty restaurants are not up to par. Steakhouse was not equal to local chain, fillet was dry and tasteless. Took just shy of an hour to receive food with ghost of server who did not bother to appear or apologize. We tried to get change in order to tip above what was already included in our drink package. Was surprised to see small charge on tab for ordering what might have been specialty drink. They offer a Premium drink package, they must be attempting to upgrade for more bucks. Past cruises offered big sales on cruise merchandise, everyone loves a bargain. Lattitudss with gold standing offered discounts in NCL merchandise but guess what? They have taken pains to remove Norwegian from most merchandise. Now shirts say Sea something or other. Why tout this as big deal when there is not much to buy to take advantage of this perk. Daily itinerary stated hig sale including t-shirts but there weren't any, not a single shirt. Sale in gift shop was to include tshirts but once again, nine were on sale. Prices were inflated, $28 for ordinary shirt. Disembarking was a mess. Passengers ended up being traffic cops, telling passengers getting off elevators, go this way or that. One employee standing at dar end by door did not make for smooth exit. Sorry you see cut backs in quality, used to brag on food but can do so no longer. One couple traveling with us will not be back. Losing customers is never a good idea, especially if they've sailed with NCL 6 times. Smaller ship meant less entertainment. No real headline acts to draw people in. Entertainment was sub par. The ship has been refitted in last few years, we had no complaints as far as our cabin was concerned, mini-suite was perfect for two. Had a few small issues first day which were quickly resolved. I would prefer visiting foreign ports rather than Florida, Key West was nice but island would be better. I believe we will cruise again, on NCL, like the freestyle method, eat when anx where you want, no forced time of table assignments. If you have never cruised NCL dont be discouraged by this negative review, NCL offers lots of plans and freedom to choose, they actually do more right than wrong.

Not what she used to be

Norwegian Pearl Cruise Review by Fouffie

1 person found this helpful
Trip Details
  • Sail Date: January 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Mini-Suite with Balcony
Love NCL as a general rule. Did not want to go on large ship. Had sailed on Pearl previously .this cruise was not what we had hoped. Quality of food has significantly declined from previous cruises. Specialty restaurants are not up to par. Steakhouse was not equal to local chain, fillet was dry and tasteless. Took just shy of an hour to receive food with ghost of server who did not bother to appear or apologize. We tried to get change in order to tip above what was already included in our drink package. Was surprised to see small charge on tab for ordering what might have been specialty drink. They offer a Premium drink package, they must be attempting to upgrade for more bucks.

Past cruises offered big sales on cruise merchandise, everyone loves a bargain. Lattitudss with gold standing offered discounts in NCL merchandise but guess what? They have taken pains to remove Norwegian from most merchandise. Now shirts say Sea something or other. Why tout this as big deal when there is not much to buy to take advantage of this perk. Daily itinerary stated hig sale including t-shirts but there weren't any, not a single shirt. Sale in gift shop was to include tshirts but once again, nine were on sale. Prices were inflated, $28 for ordinary shirt.

Disembarking was a mess. Passengers ended up being traffic cops, telling passengers getting off elevators, go this way or that. One employee standing at dar end by door did not make for smooth exit.

Sorry you see cut backs in quality, used to brag on food but can do so no longer. One couple traveling with us will not be back. Losing customers is never a good idea, especially if they've sailed with NCL 6 times.

Smaller ship meant less entertainment. No real headline acts to draw people in. Entertainment was sub par.

The ship has been refitted in last few years, we had no complaints as far as our cabin was concerned, mini-suite was perfect for two. Had a few small issues first day which were quickly resolved.

I would prefer visiting foreign ports rather than Florida, Key West was nice but island would be better.

I believe we will cruise again, on NCL, like the freestyle method, eat when anx where you want, no forced time of table assignments. If you have never cruised NCL dont be discouraged by this negative review, NCL offers lots of plans and freedom to choose, they actually do more right than wrong.
Fouffie’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Norwegian Pearl price drops
250,000+ people have entered their email

Cabin Review

Mini-Suite with Balcony
Cabin MB 11516
Cabin great, well appointed, steward was at beck and call, fantastic job of taking care of us. Clean towels and bedding when needed. Air and heat (last day at sea pretty cool) worked perfectly. No noise from upper decks or in hallways. Cabin was close to elevators and stairs. No one took down the bow and butterfly placed on hallway wall to help us know which side of ship we were on, yes you can get turned. No scrimping on service on last day of cruise, steward just as friendly as first.
Deck 11 Inside Cabins, Suite Cabins

Port & Shore Excursion Reviews