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Crystal Serenity Review

5.0 / 5.0
Editor Rating
291 reviews
43 Awards

Not as good as it used to be.

Review for Crystal Serenity to Pacific Coastal
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Kumamako
10+ Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Jan 2019
Cabin: Crystal Penthouse with Verandah

We chose this cruise because we had not been on the Crystal for a few years and as it was a round trip return from and to Los Angeles it seemed to be very convenient. For years we have been trying to convince our friends to try the Crystal and were finally able to get them to come with us only to find it was not as good as it used to be.

The lunch buffet was so bad that we just gave up after a couple of days. We tried the dining room which turned out to be even worse

The specialty restaurants were fabulous. The food, staff and atmosphere were exemplary. The ship did not appear to be as clean as it used to be. Our suite which had been refurbished seemed smaller due to the new configuration but the shower was incredibly worth the extra money.The toiletries were horrible, with artificial scent which I am highly allergic to.

Cabin Review

Crystal Penthouse with Verandah

Cabin CP

Great Butler, good cleaners, new configuration makes the cabin seem smaller but the shower was excellent.

15 Helpful Votes
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