Norwegian Breakaway Review

4.5 / 5.0
3,890 reviews

Horrible Management Staff

Review for the Eastern Caribbean Cruise on Norwegian Breakaway
User Avatar
Grazzi63
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Oct 2018
Cabin: Mid-Ship Mini-Suite with Balcony

My husband and I was celebrating our 13th year wedding anniversary. Hoping to enjoy, only to find out that Norwegian Breakaway was far the worst cruise Ship that we have sail on. The Entertainment was horrible. Poor food selection; we had to ask for food and had to wait over 45 minutes to get the food. Poor customer service and management skills in guest services. Only to say that the excursions was over priced.

Emergency evacuation sound system was too low. We had several emergency delays on the ship. We could not hear the Captain speaking in our stake room, I had to go into the hallway and listen, only to see several others guest doing the same.

Even in the main Theatre the emergency announcements was too low to hear. Embarkation was outside and the staff was very unprofessional. Debarkation: It took 2 hours for us to get off this ship. Long lines and full evaluators. One thing for sure, I will not recommend this Ship to anyone.

Cabin Review

Mid-Ship Mini-Suite with Balcony

Cabin MB

I don't usually respond or give my reviews on anything, but this Cruise Ship was the worst one I ever sailed on. Our room not clean properly, balcony dirty. Some of the main bathrooms in the general area of entertainment was dirty and out of order. I will never sail on this ship again.

3 Helpful Votes
previous reviewnext review

Find a Norwegian Breakaway Cruise from $278

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.