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Norwegian Jewel Review

4.0 / 5.0
Editor Rating
2271 reviews
16 Awards

First time on a norweigan line and our 50th Birthday celebration

Review for Norwegian Jewel to Australia & New Zealand
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donna_h7
6-10 Cruises • Age 50s

Rating by category

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Additional details

Sail Date: Jan 2019
Cabin: Inside

Norwegian jewel ,January 5/1/19 very enjoyable for first time traveling on norweigan line ,except for our cabin "HORRIBLE " We visited Noumea,isle of pine ,lifou,cairns ,Airlie beach ,and Brisbane ,my favorite would have to be isle of pines ,such a pretty place and snorkeling was fantastic.Most staff were great no problems at all ,except for customer service most were not that approachable the rest were pretty friendly .Food in all area i found nothing to fault and had a good variety ,entertainment shows were fantastic lots of different shows to see.. couple of entertainers were a little boring ,others were good ,facility clean and tidy ,most excursions were as usual expensive and found similar tours much cheaper offboard We had a free drink package ,this made for a pleasant trip as expenses were cut massively what a big saving , we still had to pay for water and coffee as these weren't included, water was around $74 AU for 12x 1Lt water .my experience with our room was the most disappointed part of our trip very sleep deprived ,otherwise we loved it.

Cabin Review

Inside

Cabin IF

Norwegian jewel cabin no:4511 "Warning" to not go near this room at all , just came off jewel on 19/1/19 , in this room , room is unfit for any body to sleep in due to extremely loud water pipe noise at least 8-10 times per night that woke us up wth earplugs in and jumping in my sleep each time.After being sleep deprived I asked to be moved , told there was no room available we were on the priority list to be moved, after 8nghts we found out someone left in our floor,we still didn't get notified. . We managed to get moved to their room but staff didn't even in form us of this room it was us that persued it, started asking others around us as these rooms were forward room nearly everyone had complained to customer service that their rooms were noisy too , found out the laundry was underneath us , and they service laundry over night, other wise we enjoyed our cruise .

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