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We chose this cruise based on the variety of activities. We traveled with our adult children, their spouses, grandchildren, and our siblings. We usually cruise with Carnival, but wanted to try the big ship experience. We booked our cruise through the Royal Caribbean website. The site leaves a lot to be desired, our account frequently locked and it was hard to navigate. Embarkation: We arrived at the port around 1:00 pm and were able to walk right in the ship without a wait. This was were the problems started. We did not receive our luggage until 9:00 pm. We received no help from our cabin steward who referred us to security. This meant that we spent our first dinner and show (cats) looking for our luggage. It mysteriously appeared at 9:00 with no explanation. Our cabin and also other members in our group arrived to dirty cabins. The sink in our bathroom backed up every time we used it. The door wall and mirrors were dirty when we arrived and looked the same when we left. There was mold in the track of the shower doors. They were stingy with towels and soap. Don't count on a bathrobe or liquid shower soap on this ship. We didn't even know they put towel animals on the bed until one of our family members mentioned they got one the last day. We booked a balcony room. The room was poorly laid out with a limited amount of closet and room storage. We brought additional clothes because of the lack of laundry facilities (Carnival has washers and dryers). You can send your laundry out for $37.50 for a small bag;. I would be afraid I wouldn't get it back. This ship experienced a Norovirus outbreak the previous week and put "level 3" precautions in place. The staff served all the food at buffets, coffee stations, pop machines, even salt and pepper for your food. I am fine with it, except that it led to huge lines for everything. I feel that additional staff should have been added to compensate for the precautions. The staff was not friendly and probably over stressed about the situation. The entertainment was the only positive of the trip. We took advantage of all the entertainment options and saw all the shows. We enjoyed the Central Park and Solarium areas. Disembarkation: We stood in line for an hour as we snaked through a line of at least a thousand people. We have always used the self serve option, taken our bags from our room and walked off the ship with out an issue. After we were in line for a half hour they decided to open up another exit. We were two ours late getting into port and with the wait to get off, we missed our airport shuttle and nearly our flight. Both my husband and brother got sick while we were on board. We are not sure if it was food poisoning, stomach bug, or a virus. We will not travel Royal Caribbean again.

The worst cruise ever

Oasis of the Seas Cruise Review by ksaxton

3 people found this helpful
Trip Details
  • Sail Date: January 2019
  • Destination: Eastern Caribbean
  • Cabin Type: Ocean View Balcony
We chose this cruise based on the variety of activities. We traveled with our adult children, their spouses, grandchildren, and our siblings. We usually cruise with Carnival, but wanted to try the big ship experience.

We booked our cruise through the Royal Caribbean website. The site leaves a lot to be desired, our account frequently locked and it was hard to navigate.

Embarkation: We arrived at the port around 1:00 pm and were able to walk right in the ship without a wait. This was were the problems started. We did not receive our luggage until 9:00 pm. We received no help from our cabin steward who referred us to security. This meant that we spent our first dinner and show (cats) looking for our luggage. It mysteriously appeared at 9:00 with no explanation.

Our cabin and also other members in our group arrived to dirty cabins. The sink in our bathroom backed up every time we used it. The door wall and mirrors were dirty when we arrived and looked the same when we left. There was mold in the track of the shower doors. They were stingy with towels and soap. Don't count on a bathrobe or liquid shower soap on this ship. We didn't even know they put towel animals on the bed until one of our family members mentioned they got one the last day. We booked a balcony room. The room was poorly laid out with a limited amount of closet and room storage. We brought additional clothes because of the lack of laundry facilities (Carnival has washers and dryers). You can send your laundry out for $37.50 for a small bag;. I would be afraid I wouldn't get it back.

This ship experienced a Norovirus outbreak the previous week and put "level 3" precautions in place. The staff served all the food at buffets, coffee stations, pop machines, even salt and pepper for your food. I am fine with it, except that it led to huge lines for everything. I feel that additional staff should have been added to compensate for the precautions. The staff was not friendly and probably over stressed about the situation.

The entertainment was the only positive of the trip. We took advantage of all the entertainment options and saw all the shows. We enjoyed the Central Park and Solarium areas.

Disembarkation: We stood in line for an hour as we snaked through a line of at least a thousand people. We have always used the self serve option, taken our bags from our room and walked off the ship with out an issue. After we were in line for a half hour they decided to open up another exit. We were two ours late getting into port and with the wait to get off, we missed our airport shuttle and nearly our flight.

Both my husband and brother got sick while we were on board. We are not sure if it was food poisoning, stomach bug, or a virus.

We will not travel Royal Caribbean again.
ksaxton’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
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Cabin Review

Ocean View Balcony
Cabin 4D 6566
Dirty and poorly laid out. Lack of storage space.
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews