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23 friends got together to enjoy a Hawaii cruise. Other than a unhappy room steward , the staff were great. We purchased internet for the full 15 days and had no internet on the 9 sea days. The food was just OK compared to Celebrity. The entertainment was excellent but we did not think the singers and dancers on board were up to par. The ship needs a referbish and understand it is to happen soon. The Horizon grill on the Lido deck is a jam together place. The food dispensary areas are encircled small areas. Lines up at all areas. They need to see how Celebrity or RCCL do it properly. The dancing music and area was very good. We would suggest the room stewards find better locations for their service carts than having them block hallways. Food was generally cold and fried eggs were at least 20 minutes sitting on the service area before used.

Very disappointing

Emerald Princess Cruise Review by donaldcoyne

4 people found this helpful
Trip Details
  • Sail Date: January 2019
  • Destination: Hawaii
  • Cabin Type: Balcony
23 friends got together to enjoy a Hawaii cruise. Other than a unhappy room steward , the staff were great. We purchased internet for the full 15 days and had no internet on the 9 sea days. The food was just OK compared to Celebrity.

The entertainment was excellent but we did not think the singers and dancers on board were up to par. The ship needs a referbish and understand it is to happen soon.

The Horizon grill on the Lido deck is a jam together place. The food dispensary areas are encircled small areas. Lines up at all areas. They need to see how Celebrity or RCCL do it properly.

The dancing music and area was very good.

We would suggest the room stewards find better locations for their service carts than having them block hallways.

Food was generally cold and fried eggs were at least 20 minutes sitting on the service area before used.
donaldcoyne’s Full Rating Summary
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Cabin Review

Balcony
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