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Have sailed with Princess before and overall enjoyed. We live in Los Angeles and if we want to sail without traveling we only have 2 options, Just the two of us in our early 60's with out any kids. Princess and Carnival. Same company different line. Seems that Carnival is having more influence on Princess with cut backs and quality. We had an inside cabin on deck 7 which was fine with us because we are always out on deck and we booked last minute so it was really not expensive. Without a doubt the best thing going for Princess are 3 things. The Beds are amazing for a cruise ship, Movies Under the Stars for concerts and movies throughout the day, and the International Cafe and the PIZZA!! Staff: really sad to see that so few of the staff smiling. Our room steward had an attitude on day 2 when he left robe in our cabin that were damp and still not dry. We left them out open on the bed , but that afternoon asked him for DRY robes. He argued with us that they were dry even though they were not. Finally he took them and THREW them into his cart and said "you can call my supervisor if you want" and left. So unnecessary. Dinning room was the same way, they all seemed to be bothered to get you anything. They NO longer serve butter just olive oil. I you want Butter you have to ask and it is either melted or frozen solid. Food. OMG, so sad what has happened to the food. I realize that this is subjective, but I would have to say that the new menu id really bad except for 1 night that was excellent. I do not care about quantity as you can always have more, it is the quality that matters, and that is where they fail. Not only the dinning room but the Buffet was even worse. If you had something on the dinner menu you could expect to see it "re imagined" the next day at lunch. We don't expect every meal to be 5 star, but we are talking about 2 stars mot days. Bars: No staff, maybe 1 person at the bar and if you were lucky there might be two. The menu for drinks was new and instead of having learned it, they make things up and the drinks presented are not what you asked for. Bar service at the pool was non existent. If you wanted a drink it was go get it yourself. Entertainment: We did not partake as we have seen the shows before. We did go to one singer that was on board but walked out as he was really bad. As mentioned before Movies and Concerts at the pool and even on the TV in the room are top rate. Ports: did not get off ship as we have been to all the ports in the Mexican Rivera many times before. Bottom Line: Would we go again? Well we are on her again with friends and past cancellation so yes we will go again, but it will be the last time. I would rather fly east and go on Celebrity and pay for the airfare, be taken care of with staff, food, etc

Downhill slide

Ruby Princess Cruise Review by CulverCityCruisers

3 people found this helpful
Trip Details
  • Sail Date: January 2019
  • Destination: Mexican Riviera
  • Cabin Type: Interior
Have sailed with Princess before and overall enjoyed. We live in Los Angeles and if we want to sail without traveling we only have 2 options, Just the two of us in our early 60's with out any kids. Princess and Carnival. Same company different line. Seems that Carnival is having more influence on Princess with cut backs and quality.

We had an inside cabin on deck 7 which was fine with us because we are always out on deck and we booked last minute so it was really not expensive. Without a doubt the best thing going for Princess are 3 things. The Beds are amazing for a cruise ship, Movies Under the Stars for concerts and movies throughout the day, and the International Cafe and the PIZZA!!

Staff: really sad to see that so few of the staff smiling. Our room steward had an attitude on day 2 when he left robe in our cabin that were damp and still not dry. We left them out open on the bed , but that afternoon asked him for DRY robes. He argued with us that they were dry even though they were not. Finally he took them and THREW them into his cart and said "you can call my supervisor if you want" and left. So unnecessary.

Dinning room was the same way, they all seemed to be bothered to get you anything. They NO longer serve butter just olive oil. I you want Butter you have to ask and it is either melted or frozen solid.

Food. OMG, so sad what has happened to the food. I realize that this is subjective, but I would have to say that the new menu id really bad except for 1 night that was excellent. I do not care about quantity as you can always have more, it is the quality that matters, and that is where they fail. Not only the dinning room but the Buffet was even worse. If you had something on the dinner menu you could expect to see it "re imagined" the next day at lunch. We don't expect every meal to be 5 star, but we are talking about 2 stars mot days.

Bars: No staff, maybe 1 person at the bar and if you were lucky there might be two. The menu for drinks was new and instead of having learned it, they make things up and the drinks presented are not what you asked for. Bar service at the pool was non existent. If you wanted a drink it was go get it yourself.

Entertainment: We did not partake as we have seen the shows before. We did go to one singer that was on board but walked out as he was really bad. As mentioned before Movies and Concerts at the pool and even on the TV in the room are top rate.

Ports: did not get off ship as we have been to all the ports in the Mexican Rivera many times before.

Bottom Line: Would we go again? Well we are on her again with friends and past cancellation so yes we will go again, but it will be the last time. I would rather fly east and go on Celebrity and pay for the airfare, be taken care of with staff, food, etc
CulverCityCruisers’s Full Rating Summary
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