I chose this cruise for the Cuba itinerary. I have taken over 100 cruises with all the premium and ultra-deluxe cruise lines and I have never encountered significant problems.
First, I would like to address what I consider "significant problems" and then mention "irritations" for which I think there is
room for improvement and additional training.
Very nice cabin with good amenities.
Very interesting port for a day visit but not worth spending the two and a half days for the Viking itinerary.