Star Princess Review

4.0 / 5.0
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Princess star-bad experience

Review for South America Cruise on Star Princess
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LadyM3659
10+ Cruises • Age 60s

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Sail Date: Dec 2018
Cabin: Interior

This ship is in need of overall remodeling, there are so many maintenance problems, toilet not working, ceiling drip water,smells in the walkways, toilet backflow,,,

And the food quality is poor, I think they use leftovers for buffet dishes, the meat dishes are all very dry, the fishes are ok except after on buffet line for too long they are sometimes salty. They put raw fish at room temperature instead of covering them and keep them cooling, is somewhat strange to me. The services also terrible, most of the staff have bad manner.

And DON'T choose "ANYTIME DINNING " we never could get a table for 2 before 9:00pm, they force us to share table, which we hate. I told customer service manager this he referred me to restaurant manager, but the restaurant manager told me there is nothing he could do. This kind of customer service is a shame for princess cruise lines.

Cabin Review

Interior

Cabin IB

90 percent of the drawers have problems, bathroom door very difficult to close because the locking device, ceiling right broken, toilet once had problem won't flush., hahaha this is a 4.5 stars ship, what a joke

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