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Oasis of the Seas Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
3,695 Reviews

What a nightmare!

Oasis of the Seas Cruise Review by cnt21811

2 people found this helpful
Trip Details
  • Sail Date: Jan 2019
  • Destination: the Western Caribbean
  • Cabin Type: Interior

Norovirus hit the ship and got 7 of the 10 traveling with so sick, including a 1 year old and a 5 year old. The crew was doing what they could, it just wasn't enough. They gave everyone free movies and free room service, restricted to what the medical staff said they could eat. Room service was just overwhelmed. Our rooms were on the same level but not near each other. I walked on average 11 miles a day between getting food, gingerale, trying to pretend I dont speak English and smuggle crackers out of the Windjammer cafe. I only did that because room service was taking so long. They wouldn't let you take food from the buffet but did let you take it from the wipeout cafe, but they didn't have crackers. They did say they will be refunding the entire trip which is nice but we were celebrating several things on that cruise and those things were all ruined. It's an experience I will not soon forget and I doubt we'll be cruising again. John and Lloyd at table 714 were great for the few nights some our group made it to the dining room.

The ship is simply too large. We made it to Haiti and had a great time on the zipline. The vendors there were too aggressive. I think if R.C. said to them back off and people will buy more it still wouldn't help. When we got back on the ship the 1st of our 7 got sick. We didnt think anything of it and the next morning there was a paper attached to our door saying 2% of people on board were ill and of anyone was experiencing symptoms to call medical. My husband called and was told it would be 3 hours before the nurse could get there. It was 7 hours. They wanted him to give them a stool sample and left cup. Happy anniversary to us. Our kids got sick later that day. Same thing with the stay in your room, etc. Nurse took even longer to get to them. Later that night at a show a woman threw up into a wine glass but it was more than the wine glass could hold so it got everywhere. Another man couldn't make it to the restroom and threw up all over the area in front of the elevators. When picked up my grandson at the ocean adventure (day care) vomit was in several areas. And even though the crew was cleaning and washing everything down I never saw 1 carpet cleaner, and I saw a lot of throw up in carpeted areas. Even writing this now is making me a little sick thinking about it. I also saw a little girl cut her elbow and get back in the pool. The staff was all over it and closed the pool down but that's how nasty people are... damn everyone else, I just want to do what I want. People were rude even before everyone was getting sick. Oh and on debarkation my 1 year old granddaughter (that got sick) was not medically cleared to leave the boat but they accidentally hooked that medical info to my daughter's sail and sign card. So they didnt let my daughter off the boat and told the rest of our party to keep moving. So it took some convincing but we said the sick baby was already off the boat. Then at customs it was clear they were not getting paid. They didnt even so much as check a bag or anything! Just "that's a passport alright, okay. Bye". Makes you feel warm and fuzzy doesn't it?

cnt21811's Full Rating Summary
Onboard Experience
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Cabin Review

Cabin 3V 9435

The cabin was very small. Which we were expecting but jeez. We requested a pack and play because we had a baby. Our party of 10 had 2 other cabins that would have been better suited for the pack and play so I know those rooms exist. That might be more of our travel agent's fault then R.C.

Port & Shore Excursion Reviews


Best picture on the ship you could ask for.

View All 233 Ziplining Reviews

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