MSC Divina Review

Terrible service, mediocre food, not customer oriented at all........

Review for the Western Caribbean Cruise on MSC Divina
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chulin
2-5 Cruises • Age 50s

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Additional details

Sail Date: Dec 2018
Cabin: Balcony Stateroom

Bottom Line:Food was mediocre at best. Service was poor and totally unprofessional. Extremely unorganized sitting arrangement. It basically ruined my birthday celebration/. Never again.

Food: portions are extremely small. Please note that I do not go on cruises for the food. Bland, sometimes tasteless. Saw same dishes served at lunch and dinner.

Service or lack off: staff simply does not care or are at least concerned about your needs. It was a fight to be considered for a table for two, although I had it confirmed beforehand when reservation was made. It was my birthday present and just wanted to enjoy being with my partner.Our waitress was better suited to be running an army than serving tables. Bordeline rude, making little effort to show some interest in what she was expected to do.

Cabin Review

Balcony Stateroom

Cabin B1

This is about the only thing we really enjoyed on this ship. Cabin was comfortable, clean at all times and our attendant was always very cordial and polite.

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