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MSC Musica Cruise Review
3.5 / 5.0
Cruise Critic Editor Rating
636 Reviews

MSC Musica cruise to Mauritius

MSC Musica Cruise Review by reshme

0 people found this helpful
Trip Details
  • Sail Date: Dec 2018
  • Destination: Africa
  • Cabin Type: Balcony Stateroom – Wellness

A good break to destress and relax at sea. The on board entertainment was excellent and our assigned waiter for the El Poque restaurant second seating for dinner provided exceptional service - Hadi from Indonesia.

The food however was average on occasion, especially the Indian cuisine - was not well prepared.

Also, my other family members who traveled, had issues with their Balcony suites not being ready on time when we embarked.

The waiting for embarkation was also long with MSC systems being down.

There should also be more activities provided to keep all guests entertained especially for the longer cruises.

Some of the service staff were very rude and disrespectful during our stay. This matter needs to be addressed by Management, as is a very poor reflection of MSC service standards.

Being my first cruise, this was shocking with the bad service we received, and hope MSC will address this.


reshme's Full Rating Summary
Cabin
Onboard Experience
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Balcony Stateroom – Wellness
Cabin BW 11163

Was spacious with all required facilities


Port & Shore Excursion Reviews

Durban

Was tiring due to long wait on embarkation


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reshme
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