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A good break to destress and relax at sea. The on board entertainment was excellent and our assigned waiter for the El Poque restaurant second seating for dinner provided exceptional service - Hadi from Indonesia. The food however was average on occasion, especially the Indian cuisine - was not well prepared. Also, my other family members who traveled, had issues with their Balcony suites not being ready on time when we embarked. The waiting for embarkation was also long with MSC systems being down. There should also be more activities provided to keep all guests entertained especially for the longer cruises. Some of the service staff were very rude and disrespectful during our stay. This matter needs to be addressed by Management, as is a very poor reflection of MSC service standards. Being my first cruise, this was shocking with the bad service we received, and hope MSC will address this.

MSC Musica cruise to Mauritius

MSC Musica Cruise Review by reshme

Trip Details
  • Sail Date: December 2018
  • Destination: Africa
A good break to destress and relax at sea. The on board entertainment was excellent and our assigned waiter for the El Poque restaurant second seating for dinner provided exceptional service - Hadi from Indonesia.

The food however was average on occasion, especially the Indian cuisine - was not well prepared.

Also, my other family members who traveled, had issues with their Balcony suites not being ready on time when we embarked.

The waiting for embarkation was also long with MSC systems being down.

There should also be more activities provided to keep all guests entertained especially for the longer cruises.

Some of the service staff were very rude and disrespectful during our stay. This matter needs to be addressed by Management, as is a very poor reflection of MSC service standards.

Being my first cruise, this was shocking with the bad service we received, and hope MSC will address this.
reshme’s Full Rating Summary
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Cabin Review

Cabin 11163
Was spacious with all required facilities
  MSC Musica Deck Plans