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Norwegian Jewel Review

4.0 / 5.0
Editor Rating
2389 reviews
16 Awards

Not satisfied

Review for Norwegian Jewel to Australia & New Zealand
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You got to be kidding
2-5 Cruises • Age 60s

Rating by category

Cabin
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation

Additional details

Sail Date: Dec 2018
Cabin: Balcony

Food in buffet very ordinary club standard, sometimes less. Finding somewhere to sit was a feral activity like an overcrowded food court in a shopping centre at lunchtime a few days before Christmas. Food in restaurants was average.

Bar service was poor, staff generally unfriendly and understaffed. Waited >15mins to be served and paying 20% service charge for no service. Waiters brought a different drink to the one ordered (because it was claimed to be out of stock) without checking with the customer first. This happened at least 3 times in different lounges. Restaurant service also poor in some instances - cold food, wrong drinks.

Unimaginative on board activities during sea days. Chin Chin Asian restaurant is false advertising. Very limited "complimentary" (included in fare) choices on menu and I, a lousy cook can cook better.

Cabin Review

Balcony

Balcony cabin tight and small.

10 Helpful Vote

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