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Carnival Elation Sailing out of Jacksonville. We were 3 couples with suites V 2,4,6 all together. We all had junior suites and are members of their VIFP club (frequent cruisers) which allows priority boarding. The embarkation process was a breeze. We were allowed access to our cabins to drop our stuff. They were not quite ready. The jr suite was quite nice. King bed, sofa/twin bed, small table and a chair. Nice size bathroom with shower. Plenty of storage. We selected anytime dinning and that is were the trouble started. When we showed up at 6:30 and were given a beeper and told it would be 20 to 30 minutes. Got seated at 7 and waited 1 hour for our main course. The meal was mediocre. We went to the hostess and requested the other dining room with a set 6:00 seating. She took our information and said they would let us know the next day. They were able to accommodate the 6 o'clock seating. The rest of our dining experience was much better. Next, we retired to our suite to turn in for the night and discover that the gym is above our suites. Tread mills directly above with pounding runners like you would not believe. Going on until 11:30. The gym is supposed to close at 10. The next morning it started at 6AM. Called guest services and they would “look into it”. The next two days was the same experience with calls to guest services. On the 3rd day they said they had sent an email to the gym manager but didn't hear back. They could not move us as they had no available comparable suites. With one day left they offered us an on-board credit which we could only use at the gift shop. Not acceptable. Finally, they offered a credit to our sign & sail card. We have never been on a cruise where there were so many extra charges for so many “Premium” room service and dinner menu items. No one told us when we booked that the Bubbles and Liquor cards would not work at your private island Half Moon Cay. Entertainment was mediocre. At any one time 1 or two of the elevators would be out of order. One of the atrium elevators was out of order for the whole trip. The other one was sporadically available. Public rest rooms around the ship were out of order at times. The casino was unbearable. We went in the first night and were overcome with smoke. Everyone was smoking all over the place. Very poor ventilation. We reeked of smoke after only about 10 minutes in the place. Never went back. Even walking down the promenade next to the casino was awful. The service folks were exceptional. Room steward Nomer and his team could not have been more attentive. The wait staff in the set time dining room were excellent. Kanda, Wayan and rest of the team on table 332 were exceptional! Not so much in the open seating dining room. Plenty of food options for everyone. Guy’s Burger hut was great!

Room under the gym

Carnival Elation Cruise Review by awbunger12

2 people found this helpful
Trip Details
  • Sail Date: January 2019
  • Destination: Bahamas
  • Cabin Type: Junior Suite
Carnival Elation

Sailing out of Jacksonville. We were 3 couples with suites V 2,4,6 all together. We all had junior suites and are members of their VIFP club (frequent cruisers) which allows priority boarding. The embarkation process was a breeze. We were allowed access to our cabins to drop our stuff. They were not quite ready. The jr suite was quite nice. King bed, sofa/twin bed, small table and a chair. Nice size bathroom with shower. Plenty of storage. We selected anytime dinning and that is were the trouble started. When we showed up at 6:30 and were given a beeper and told it would be 20 to 30 minutes. Got seated at 7 and waited 1 hour for our main course. The meal was mediocre. We went to the hostess and requested the other dining room with a set 6:00 seating. She took our information and said they would let us know the next day. They were able to accommodate the 6 o'clock seating. The rest of our dining experience was much better. Next, we retired to our suite to turn in for the night and discover that the gym is above our suites. Tread mills directly above with pounding runners like you would not believe. Going on until 11:30. The gym is supposed to close at 10. The next morning it started at 6AM. Called guest services and they would “look into it”. The next two days was the same experience with calls to guest services. On the 3rd day they said they had sent an email to the gym manager but didn't hear back. They could not move us as they had no available comparable suites. With one day left they offered us an on-board credit which we could only use at the gift shop. Not acceptable. Finally, they offered a credit to our sign & sail card.

We have never been on a cruise where there were so many extra charges for so many “Premium” room service and dinner menu items. No one told us when we booked that the Bubbles and Liquor cards would not work at your private island Half Moon Cay.

Entertainment was mediocre.

At any one time 1 or two of the elevators would be out of order. One of the atrium elevators was out of order for the whole trip. The other one was sporadically available. Public rest rooms around the ship were out of order at times.

The casino was unbearable. We went in the first night and were overcome with smoke. Everyone was smoking all over the place. Very poor ventilation. We reeked of smoke after only about 10 minutes in the place. Never went back. Even walking down the promenade next to the casino was awful.

The service folks were exceptional. Room steward Nomer and his team could not have been more attentive. The wait staff in the set time dining room were excellent. Kanda, Wayan and rest of the team on table 332 were exceptional! Not so much in the open seating dining room. Plenty of food options for everyone. Guy’s Burger hut was great!
awbunger12’s Full Rating Summary
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Cabin Review

Junior Suite
Cabin JS v4
Other than the noise from the gym above us, it was delightful
Verandah Deck Inside Cabins, Suite Cabins