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Gastro broke out on the ship and many of the cabins in lock down / isolation. It spread like wildfire. Birthday celebration cruise for my dads 90th really ruined a week each as he and I got sick Booked a triple cabin on first night told there was a shortage of rollaway beds and that my dad may have to sleep on couch. Balcony door handle fell off twice during cruise couldn’t access balcony for nearly 2 days. Whilst experiencing very high winds and rough seas the voices creaking in cabin was so loud we didn’t sleep for 2 nights despite being midship. Service was lacking other than a few standouts (Krystel our stewardess, rhe art teacher. Maria). They held a few activities for kids which was good. Food in Collonade was average the fruit is often old rotten bananas. Food in Restauranr and Sushi good. Thomas Keller nice setting bit my steak was dry and slightly tough. Staff in food outlets didirb seem to have time or inclination to really connect with guests. I think there is less staff and they are under more pressure. If really showed. Lots of other things but having completed a Seabourn Criise around Pacifix last year which was great we were very disappointed. A lack of response by Seabourn again shows very poor service. We stopped at Bangkok Christmas Day and we were looking forward to shopping etc only to find it was a 2.5 hour car ride each way into Bangkok (false advertising). There seemed to be some general disappointment with Seabourn from fellow travellers. The word is Regent Crude line is a much better option.

Very disappointed in Seabourn - still waiting on a response from them

Seabourn Ovation Cruise Review by Gfivestar

10 people found this helpful
Trip Details
  • Sail Date: December 2018
  • Destination: Asia
  • Cabin Type: Veranda Suite
Gastro broke out on the ship and many of the cabins in lock down / isolation. It spread like wildfire.

Birthday celebration cruise for my dads 90th really ruined a week each as he and I got sick Booked a triple cabin on first night told there was a shortage of rollaway beds and that my dad may have to sleep on couch. Balcony door handle fell off twice during cruise couldn’t access balcony for nearly 2 days. Whilst experiencing very high winds and rough seas the voices creaking in cabin was so loud we didn’t sleep for 2 nights despite being midship. Service was lacking other than a few standouts (Krystel our stewardess, rhe art teacher. Maria). They held a few activities for kids which was good. Food in Collonade was average the fruit is often old rotten bananas. Food in Restauranr and Sushi good. Thomas Keller nice setting bit my steak was dry and slightly tough. Staff in food outlets didirb seem to have time or inclination to really connect with guests. I think there is less staff and they are under more pressure. If really showed. Lots of other things but having completed a Seabourn Criise around Pacifix last year which was great we were very disappointed. A lack of response by Seabourn again shows very poor service. We stopped at Bangkok Christmas Day and we were looking forward to shopping etc only to find it was a 2.5 hour car ride each way into Bangkok (false advertising). There seemed to be some general disappointment with Seabourn from fellow travellers. The word is Regent Crude line is a much better option.
Gfivestar’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 7 to 9
Service
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Cabin Review

Veranda Suite
Cabin V5 538
See above super noisy during rough seas, balcony door handle fell off trice. Otherwise new nice
Deck 7 Suite Cabins