Grandeur of the Seas Review

Grandeur fading

Review for the Western Caribbean Cruise on Grandeur of the Seas
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quincymedex
First Time Cruiser • Age 50s

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Sail Date: Mar 2010

Well, let me say that this was my 3rd time with RCCL and 9th time cruising overall. I will say that there were many positives to our cruise, but alas there were some negatives. The positives were: 1) The embarkation process was fantastic (leaving out of Tampa). We arrived at the Port of Tampa at 10:40 a.m. and had our drinks in hand on deck by 11:10 a.m. It was one of the fastest and most efficient embarkations that I have had to date. 2) The ship was very clean, especially for an older ship. 3) My wife and I thought the food was very good. 4) The service from all of the crew was excellent. The crew was very attentive and very friendly. We did not have one negative experience with any crew... and this was the first cruise that happened, as we usually have one crewmember who is not so nice. Great job RCCL 5) Crew listened to our concerns. We noticed some kids that were harassing some guests on the cruise (why they were not supervised by parents... who knows?). I went to an attendant, who immediately got security and addressed the matter. There were no further problems. This is also the first cruise where they took immediate action on a problem. Another great job! 6) Individuals that stood out: Captain Rob (love this guy... finally an American Captain that I can understand what he is saying), Jose (stateroom attendant), Rosario (Champagne Bar attendant... mixes a great drink), Rodolfo (team headwaiter), Harbinder (waiter), Rose Jean (assistant waiter), and many other unnamed personnel. 7) Debarkation was very efficient and fast.

Now... for the negatives: 1) The rooms are entirely too small. 2) The Television is old and antiquated. Very limited TV programming. I know that we are on a cruise, but when you do stay in your cabin, one would like a little more in this area. 3) The bathroom is tiny! Some fixtures were showing their age. 4) At times there was a sewage smell when we walked down the hall from our cabin. 5) The entertainment was lousy. The comedian was not very funny. The dancers and singers were average at best. The show production was sorely lacking. 6) I did not care for the cruise director Clo. She was hard to understand at times with her accent. Her voice at times was like listening to nails on a chalkboard. She had the right "cruise director energy," but was on the PA system a little bit much for my liking. 7) On RCCL there is a charge for everything!!! Plus, the prices have increased on board.

Otherwise, this was a decent cruise and could have been worse if it wasn't for the positives listed above.

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