First, I must say this cruise had been on my list for a long time so when we decided to go at the last minute, I was very excited.
The arrival into San Juan went very smoothly. We got the embarkation building and there is not a single employee there to direct you to the proper line, we found this to be a common theme throughout the cruise. That said, we were on the ship and in the room within 20 minutes and this was around 3 in the afternoon. Unfortunately it was raining in San Juan, so most people were in the Windjammer or in the Promenade. We ate lunch and proceeded to walk through the Promenade. We stopped the various "vendors" on the ship; such as Portofino, the Spa table, the Retail table...and I felt very pressured to sign up immediately for spa appointments, as I was told the appointments were becoming full and selling out. So, I made an appointment only to find out later in the week they had plenty of openings at a cheaper rate. This seemed very sneaky and disappointing, thus I cancelled my appointment. I love to spa and this actually ruined my experience with the spa. In addition, I wanted to book my massage treatments with a male therapist, only to be told that it was against Royal Caribbean's policy not to hire male therapist. Having been on RCI before and had male therapists. If truly is the policy, RCI just missed 700 dollars worth of revenue from me. In addition, the sauna was broken on the ship.
The dining on the ship was not bad at all, nothing spectacular except for in Portofino, we actually dined there twice during the seven nights. We had a great and easy time dining at My Time Dining and the Head Waiter really took care of us each night. We never had to wait for a table and always had a great table. There would be either 2 of us or 5 of us for dinner and they always accommodated our last minute changes. There was only one night in the Main Dining Room where the menu was horrible, and I simply asked for my entree not to be served on the bone and they refused, thus I ended up ordering three apps.
Great location, enough storage for 4 large suitcases, balcony was great.