The VIking Sun is a fine ship. However, there were several areas where the service and amenities were poor.
-- The service at the main Restaurant was terrible. It was difficult to get a table when we wanted it, and because our one experience was so terrible,we only ate there once on the entire trip. We were led past an available table by the window and seated at an interior table for no apparent reason. The wait staff pretty much ignored us when we asked for things like missing silverware and refills of water and butter, When they did bring tour food, the service was rushed and very impersonal.
-- The Chef;s Table restaurant was far too pretentious with a waiter reading the menu to us (It seemed she had no other function) and with tiny portions. We had to ask several times to get our wine glasses refilled and then the waiter filled only about 1/10 of the glass.
-- By contrast, Manfredi's was excellent - both food and service.
-- We ate almost all of our meals at the World Cafe as the default option. Food and selection were good, but of course it is self service with the result that our dining experience was far inferior to those of our previous Viking cruises where we got to know the wait staff and they got to know us and cater to our specific tastes.
-- The guides varied considerably in quality from the high point, the Communist Flashback in Tallinn, Estonia, to the low point, the guide in Copenhagen sho spent most of his tour telling us how he hated tourists (we left the tour in the middke and continued on our own).
As expected. Comfortable with good amenities,