We had the opportunity to try a new cruise line at a reasonable price with a group of friends so we decided to give it a go. WHAT A BIG DISAPPOINTMENT.
EMBARKATION: There was absolutely very little help or none at all in assisting on the embarkation. It was extremely crowded with the people hearded like cattle. There was a 6 family group of us which included our son-in-laws dad who required the use of a scooter to get along. There was no way that the would have been able to maneuver around a winding line of over 300 people. After a search, we found someone to ask for assistance and were told that we could move forward into a side line which wasn't well documented. We finally made it through that nightmare.
SANITATION: After sailing on 15 cruises, we had seen sanitation improve greatly on the ships throughout the years requiring sanitation dispensers around the dining areas and various other locations and requiring the use of them as people walked in. No such thing on this ship. There were sanitation dispensers at the entrance to the food, however, there was no one insuring that they were being used. Many times, they were not working or didn't have any sanitizer in them. There was no warm water in the restrooms to insure clean hands and noticed many people walking out without even washing their hands at all. We’ve seen the crew wiping down walls but never the handrails on the stairways or walkways.