Seabourn Ovation Cruise Review by greatcats
- Sail Date: January 2019
- Destination: Asia
- Cabin Type: Veranda Suite
The ship is beautiful and the cabins and housekeeping are great; that's about where it ends. Food and service keep getting worse each day. We had sushi for lunch one day and it was ok; they had a special omakase dinner one night which was completely inedible. The fish was old and smelled, even the salmon roe. Keller-food is ok albeit very boring; Service is terrible. They shouldn't include this as a dining option because you are only allowed to go twice per cruise. We ended up having room service 3 nights because it was the only way to best ensure a decent meal.
Breakfast in the Colonnade was the same each day-marginal fruit, canned corned beef hash and the usual array of eggs, bacon, etc. Cooked to order omelets were lacking in filling and dry.
We were trying to figure out the problem; I think they are making food for old American and British guests. It is completely lacking in flavor and variety; someone mentioned that they weren't allowed to make it spicy. Salt seems to be the key ingredient, rendering the food inedible at times.
Not a good idea to try to get service at lunch time on the patio; they have a shift change at 12 and often there is no one around for drinks or the bar. Apparently they cannot take food orders if they work for the bar and vice versa.
The best food and service was at Earth and Ocean (the patio transformed at night); portions are small though and it means you will be eating outside in often unpleasant weather.
The best food we had the entire time was off the ship. They have an Italian chef, who didn't have an Italian night and there was very little Asian food, although the entirety of the cruise was in Asia.
Be very careful of their shore excursions. They seem to be docking quite far from some cities, leaving you with a 3 hour drive each way to see a city like Bangkok; it isn't really worth getting off the ship as there isn't enough time in the cities. Also, their excursions are almost double of what you can find with Viator or Tours by Locals. We ran into the Silver Seas a few times and they docked in a much better location. Price perhaps?
The stop in Cambodia was horrific. If I had know what we would encounter, we never would have left the ship. I don't think they are vetting the tour operators very well. Their descriptions of the tours paint a lovely picture, which often isn't the case, especially for people with mobility issues - getting into small boats, climbing over ropes, etc.
Entertainment was below par-a magician and a cello. Boring. The show the singers and dancers did the last night was pretty good -Push the Button.
We won't be sailing on Seabourn again; It isn't even the price that is the issue, it's the disappointment with the food, service and entertainment, which should all be top notch.
They will say no, but I think this is a result of their purchase by Carnival. You can really see it in the cheapening of things like less crew, poorly trained crew, poor wines (like Sebastiani Chardonnay), and the quality of the food. This isn't the luxury experience you were anticipating.
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Port & Shore Excursion Reviews
Bangkok (Laem Chabang)The only problem with the tour is where Seabourn docked; it took 3 hours to bet to Bangkok and 3 hours to get back. Silver Seas docks right in the city.View All 212 Bangkok (Laem Chabang) Cruise Port Reviews
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Da NangStranded too long Nothing to do but shop and eat; best shops on the cruise with the exception of Singapore.View All 88 Da Nang Cruise Port Reviews
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Hanoi6 hours isView All 60 Hanoi Cruise Port Reviews
too long; junk driver got lost; too much selling of junk on the junk
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Ho Chi Minh City (Saigon)Customized for what we wanted - tours by locals.View All 164 Ho Chi Minh City (Saigon) Cruise Port Reviews
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SihanoukvilleStay on the boat; this is a dangerous and very dirty place; nothing really to see.View All 56 Sihanoukville Cruise Port Reviews
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