Many lovely happy and pleasant dining and cabin crew. Food was really excellent. We tend to use the Lido more but the dining room was good too. Enrichment programs did not meet standard of previous cruises with HAL either in subject matter or knowledge and standard of some presenters. Nor did the port presentations by HAL staff or the evening entertainment (with one exception) meet our previous experiences. Many very elderly passengers on board which did slow shore excursions down. Idea of having cooking demonstrations by Australian chefs was excellent although only one class by each of two chefs wasn't enough when you consider America's Test Kitchen is on most days on other ships. Chefs included interesting recipes using Australian produce. Some port tours were very good but tours which simply go to the shopping area in Margaret River WA and to quite uninteresting sites on Eyre Peninsular need reviewing.