1. Home
  2. Cruise Reviews
  3. Norwegian Bliss
The ship itself was great. The staff was tenacious at keeping it clean. Almost to the point that I had to use a new fork for each bite because they'd swoop in so quickly to take away anything dirty! Otherwise, things were just "ok". We've been on a lot of cruise and this will probably be the least memorable. We had mixed results with dining room staff accommodating my daughter (8) who needs to be gluten free (celiac disease) - one person was great and raved about the GF cookies which he provided and she enjoyed... then the next day were told that the ship doesn't/didn't have GF cookies... obviously one of these people was misinformed but both spoke with absolute certainty, hopefully not the person who served her cookies. The ship ran out of GF bread for the last 2-3 days of the trip which was very disappointing and limiting for her. The kids club was ok. Our kids had fun but not to the point where they begged to go back like we experienced on prior cruises. The hours were limiting and especially frustrating when they would not allow new kids to checkin at certain times because some activity was underway. Our son (6) had a meltdown because the staff made a fuss to him about wearing flip flops vs. closed-toed shoes... a concern that was never mentioned to us parents. We went on one excursion which was pretty good. We didn't book other excursions through NCL because there wasn't much variety offered for families with young kids. Laser tag was a lot of fun but we got very little play time (10 minutes) for the price. Go karts were a neat experience but became a little frustrating because there wasn't room to pass the person in front of me who was going slow in the middle of the road. Never enough chairs on the pool deck but there was ample space for people everywhere else. The drink package was great and I was pleasantly surprised by how quickly the bar staff filled orders for those of us who were pre-paid. On our prior NCL trip several year ago, it felt like we were constantly being aggressively up-sold on things which I was glad was not the case here. The steward took basic care of our room and exchanged towels but most of the time we had to prompt him for it. In 7 nights, we saw 1 towel animal. They seemed understaffed here. There was a medical emergency that resulted in our ship returning to port and delaying disembarkation by a few hours. The captain made the right decisions here and everything seemed to be handled as good as could be expected (though the impact to us personally was negligible) with clear and frequent communication as things evolved. All in all, it was a *good* trip but not great. If NCL has an amazing price on an itinerary that aligns with our schedule in the future, we might do a 3rd NCL cruise but we're looking at going back to Carnival for next year's trip as our experiences with them have felt more "special" even on much older ships.

Good, not great

Norwegian Bliss Cruise Review by rglevy

1 person found this helpful
Trip Details
  • Sail Date: December 2018
  • Destination: Eastern Caribbean
  • Cabin Type: Balcony Stateroom
The ship itself was great. The staff was tenacious at keeping it clean. Almost to the point that I had to use a new fork for each bite because they'd swoop in so quickly to take away anything dirty!

Otherwise, things were just "ok". We've been on a lot of cruise and this will probably be the least memorable. We had mixed results with dining room staff accommodating my daughter (8) who needs to be gluten free (celiac disease) - one person was great and raved about the GF cookies which he provided and she enjoyed... then the next day were told that the ship doesn't/didn't have GF cookies... obviously one of these people was misinformed but both spoke with absolute certainty, hopefully not the person who served her cookies. The ship ran out of GF bread for the last 2-3 days of the trip which was very disappointing and limiting for her.

The kids club was ok. Our kids had fun but not to the point where they begged to go back like we experienced on prior cruises. The hours were limiting and especially frustrating when they would not allow new kids to checkin at certain times because some activity was underway. Our son (6) had a meltdown because the staff made a fuss to him about wearing flip flops vs. closed-toed shoes... a concern that was never mentioned to us parents.

We went on one excursion which was pretty good. We didn't book other excursions through NCL because there wasn't much variety offered for families with young kids.

Laser tag was a lot of fun but we got very little play time (10 minutes) for the price. Go karts were a neat experience but became a little frustrating because there wasn't room to pass the person in front of me who was going slow in the middle of the road.

Never enough chairs on the pool deck but there was ample space for people everywhere else.

The drink package was great and I was pleasantly surprised by how quickly the bar staff filled orders for those of us who were pre-paid. On our prior NCL trip several year ago, it felt like we were constantly being aggressively up-sold on things which I was glad was not the case here.

The steward took basic care of our room and exchanged towels but most of the time we had to prompt him for it. In 7 nights, we saw 1 towel animal. They seemed understaffed here.

There was a medical emergency that resulted in our ship returning to port and delaying disembarkation by a few hours. The captain made the right decisions here and everything seemed to be handled as good as could be expected (though the impact to us personally was negligible) with clear and frequent communication as things evolved.

All in all, it was a *good* trip but not great. If NCL has an amazing price on an itinerary that aligns with our schedule in the future, we might do a 3rd NCL cruise but we're looking at going back to Carnival for next year's trip as our experiences with them have felt more "special" even on much older ships.
rglevy’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 3 to 6
Ages 7 to 9
Service
Onboard Experience

Cabin Review

Balcony Stateroom
Cabin BF 10906
Decent sized shower, lots of small cubbies to store things in, barely enough room to open a large suitcase.
Deck 10 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Nassau
    Junkanoo beach is a short walk from the dock. Rocky but the water is beautiful and the vendors are cheap.
    View All 5,687 Nassau Cruise Port Reviews
    View Cruise Critic's Nassau Cruise Port Review
  • Magen Bay Beach
    $8/person each way in taxi. Plus another couple $/person once you arrive at the beach. Driver very awkwardly pulls off to the side of the road half way there to collect payment... this appeared to be common practice but caught us by surprise.
    View All 212 Magen Bay Beach Reviews
  • Snorkeling
    Did the sunken ship snorkel tour. They also took us to a cove where we saw sea turtles. Not a ton of time in the water but a good introduction to snorkeling for our kids. Lots and lots of free booze on the ride back to shore.
    View All 57 Snorkeling Reviews